Failure to send email code 9932

Hi Mike, Thank you for posting on the forum today. I’m Bambi, a user like you and I’ll be happy to assist you I’m sorry to hear that you are experiencing difficulties with sending emails. I’m sorry to hear you’re experiencing issues with sending emails from your Outlook IMAP account. The error code 9932 isn’t widely documented, but it seems to be related to issues with the outgoing mail server settings or authentication problems. Can you attach a screenshot of the error you’re getting so we can determine the cause of the issue and how to troubleshoot it? In the meantime, here are a few steps you can try to resolve the issue: 1. Check Your Outgoing Server Settings: Make sure that your outgoing server (SMTP) settings are correct for your email provider. This includes the server address, port number, and encryption method. 2. Update Your Password: If you’ve recently changed your email password, ensure that the new password is updated in Outlook’s settings for both incoming and outgoing servers. 3. Repair Your Account: You can attempt to repair your Outlook account by going to Account Settings > Account Settings, selecting your account, and clicking on Repair. 4. Delete and Re-Add Account: If none of the above steps work, you might need to remove your email account from Outlook and add it again using the manual setup option. I pulled the steps from this article https://support.microsoft.com/office/4d5febf6-7623-486b-9a9f-d5cfc4264af3?ssp=1&setlang=en-GB&safesearch=moderate I hope this information helps. Let me know if there’s anything else I can help you with. Best Regards, Bambi

I'm having the same issue as the OP. None of you recommended troubleshooting works.
you cannot repair accounts in the new Outlook. you cannot manually check or manage the SMTP settings in the new outlook. The options simply do not exist yet. You own support team acknowledges this and we have been waiting for this to be corrected for months.
Deleting and re-adding does not fix the issues, and neither does re-inputting the password

I have the same problem in Outlook but only with ONE address - my broker! Have been back and forth between Microsoft and Spectrum -- able to send the message in the Spectrum mail service but not with the new Outlook. I believe it is an authentication issue but it is with Outlook.

Agree with KA's complaints about the new Outlook -- not ready for prime time.

I have the same issue with my Spectrum account but not my Gmail. Incoming works with Spectrum, outgoing fails.

1. Spectrum says to check all your settings if that doesn't work its a Microsoft issue.

2. Microsoft says to check all your settings if that doesn't work its a Spectrum issue.

If I uninstall the New Windows 11 Outlook and install the old Mail client, my settings work. As soon as Microsoft forces the New Outlook again, it stops.

Same issue here - move from Windows Mail to New Outlook (Win10) and failure to send email (fail code 9932)

new Outlook has no means to troubleshoot or modify detailed settings of the IMAP servers I am using

Only working resolution for me is to revert to Windows Mail (for how long ?)

Just completed online chat with Microsoft re this and was advised:

"So as regards the new outlook that you are using, please be informed that the new outlook is a work in progress and Microsoft is still trying to incorporate the functionality of old outlook to the new outlook.

however, to get the issue resolved, i would advise that you switch back to the legacy outlook and delete the new outlook off your device so that your emails work perfectly.

Thanks for reply. I am more than happy to remove New Outlook ! May it be sorted before they disable Windows Mail

Thanks again

I am having the same issue with failure code 9932. I cannot send or receive emails for the past 26 hours and I am not having any luck with Outlook 365 customer service. Here is a screenshot. Thanks

I can't send or receive emails. I keep getting failure code 9932. Do you have any advice? This has been going on a whole day. Thanks

I did online chat with support who advised the new Outlook is a work in progress and to uninstall it, and reinstall the legacy outlook! And no time frame on a fix. Very poor!

For the time being I'm just using webmail to send emails.