Microsoft 365 and Office

Ask a new question

Filter by type

Threads loading completed successfully

Featured


Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder
Important
211.53K views
4.14K helpful
2.75K replies
Support for Office 2016 and Office 2019 will end on October 14, 2025, and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. To learn more, see End of support for Office 2016 and Office 2019 and How do I upgrade Office?
Important
Locked
80 views
5 helpful
0 replies
Dear OneDrive users, We have been made aware of an issue concerning shared folders on OneDrive, where certain shared folders are displayed as .URL Internet shortcuts rather than actual folders within the "File Explorer". This has resulted in users being unable to browse the contents of these folders and instead are provided with a link to the OneDrive website. Impacted users:Users globally have reported this issue, where shared folders appear as link files (.URL) in File Explorer and not as actual folders, preventing normal browsing of folder contents. Specific Issues:Users can
816 Need answer
Important
Locked
4.02K views
0 helpful
0 replies

All


I have an employee whose password I had to reset. When she tried to login, it directed her to the authenticator app, which was not yet set up. She tried to sign up for the app and it told her she needed to confirm the numbers, but it didn't provide any numbers. She does not have the option of logging in via call or text. It says that she can login via a QR code that comes from our organization. Can anyone provide guidance on how to create a QR code for the authenticator app?
1 Need answer
5 views
0 helpful
1 replies
Search bar is not working in apps and website, not results of anything. Even new uploaded files, this is happening after recent design update. Any help?Is a personal onedrive paid account.
38 Need answer
667 views
73 helpful
23 replies
I am trying to display 0.00 or a variation to it In a documentI have tried a ton of different ways but when the field is empty it is not putting the 0.00 in. I am using formatting a code. Example:${IF MERGEFIELD {MERGEFIELD M_3096} <> "" "${MERGEFIELD M_3096}" "0" \# "#,##0.00" }When empty it should display $0.00 otherwise it should return the value in field 3096There is no value that field - it is emptyDisplays as $ if not value in the field is present. Example:$ {IF MERGEFIELD {MERGEFIELD M_CD1dotX9} = "" 0 {MERGEFIELD M_CD1dotX9} \# "#,##0.00"} - {IF MERGEFIELD
1 Need answer
26 views
2 helpful
5 replies
We haven't made any changes to our SharePoint online and this morning our top navigation menu is being hidden. The links are still there, but the formatting and display is not working properly. Does this have something to do with a recent update that Microsoft has implemented? Any one else having this issue?
1 Need answer
12 views
0 helpful
2 replies
i don't receive all the emails
1 Need answer
13 views
0 helpful
3 replies
I am extracting a .CSV Outlook attachment and storing it in a SharePoint folder but the data is not there when I open it. It says Null.
1 Need answer
6 views
0 helpful
2 replies
Hi,I am using Microsoft 365. When creating a line with marker chart the data range include #N/A values by design. I do not want to plot the #N/A values as zero so I change the settings as shown in the attached picture. The problem is that it does not work, the chart continues to plot the #N/A as zero. How can I fix this?
5 views
1 helpful
2 replies
I have just tried MANY times to verify my student email, only for the verification link that Microsoft emails me taking me to the Microsoft shop EVERY SINGLE TIME. I don’t know why I’ve received a link for the Microsoft product store when it was supposed to be a link to verify my student email. This is incredibly frustrating. Please someone help for the love of god
1 Need answer
1 views
0 helpful
0 replies
I am finding that changes I make to files on OneDrive are being replicated to earlier backed-up versions of the file (to versions that pre-date the changes).Today is 4/23. A shared file got jacked up and to fix it I pulled a backed-up version from 4/15, only to find that the same problems I was trying to fix were evident in this earlier 4/15 version (in the interim I also reviewed versions from 4/21 and 4/19, with same results). However, I noticed that the 4/15 version had formulas in it that I only input into the file on 4/21 (and this is certain - there was no need for the formulas before
1 Need answer
7 views
0 helpful
1 replies
I currently have set up a Form, and among the available inputs are a couple of prompts for the user to attach pertinent files (they might include zero, one, or two uploaded files). I have two Power Automate workflows set up - one to send an email to my team with a few key details about the recent Form submission, and one taking all of the Form inputs and placing it into a List that we use as a repository (but NOT any uploaded attachments). This works great.What I'd like to do is have the attached documents from the Form submission be attached to the email sent to my team. I don't really want t
1 Need answer
9 views
0 helpful
2 replies
I have been receiving an email on my Gmail account that someone is trying to log in to my microsoft account, and it is not me.
1 views
0 helpful
0 replies
This is probably best shown with pictures. I have a doc with 2 columns and the column break keeps coloring itself like the next column's header:No matter what I do I either:Cannot remove formatting from break, ORI remove the formatting from both the break and the Jan 2026 headerThis is driving me nuts. Can anyone please advise?
1 Need answer
4 views
0 helpful
1 replies
Hello,A few years ago, y'all helped me create a button to start and stop a timer that would calculate the amount of time that has elapsed and would add it to the previously elapsed time (this allowed me to start and stop the timer without it restarting from 0 every time and keep a record of the accumulated "operating" time)I am back again because I have been trying to get this same function to work exactly as it did, but instead of a button calling the function, I wanted it to be based on a cell value. Just like when the button would trigger the start timer when it was clicked and said "operat
1 Need answer
27 views
1 helpful
6 replies
How do I sync a shared folder in OneDrive to File Explorer? There is no longer a sync button. Was there a recent update? The folder was previously accessible via my File Explorer and is no longer there. I still have access to the shared folder via the online url. I can add a shortcut to My Files, but that only adds a shortcut to the online url. I am currently on Windows 11.
123 Need answer
2K views
63 helpful
46 replies
I'm creating an evaluation in Forms using a quiz template. I work with several students who are each assigned to a different department. I want a multiple-choice option after students enter their first and last name, so Q3, for them to choose from and then be directed to the corresponding questions, which I've separated into individual sections depending on department. The branching option I've found in the template doesn't allow me to connect all the sections to a choice.
1 Need answer
12 views
0 helpful
1 replies
I am trying to embed pdf docs into my Sway but it's changed and now says 'paste your embed code here' Above this is a link to the embed code but this doesn't do anything. Can anyone help?
1 Need answer
12 views
0 helpful
1 replies
I'm working on a years-old existing document and it has a Table of Tables. I have added tables and the Table of Tables won't update. (Yes, I have used the insert table feature). I can only add a table of contents, Table of Figures, or Table of Authorities. How do I update/add a Table of Tables? Thanks!
1 Need answer
0 views
0 helpful
0 replies
Hi everyone,I'm trying to set up email sending via SMTP in Power Automate Desktop, but I'm running into the following error:535: 5.7.139 Authentication unsuccessful, account has an issue. Contact your administrator. [PA7P264CA0018.FRAP264.PROD.OUTLOOK.COM 2025-04-23T09:17:30.746Z 08DD8114DD8D66CA] Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Failed to send email message. ---> MailKit.Security.AuthenticationException: 535: 5.7.139 Authentication unsuccessful, account has an issue. Contact your administrator. I've double-checked the SMTP settings and my credent
1 Need answer
11 views
0 helpful
1 replies
I tried to instal office 2024 on my laptop. But there are two messages popping up:"Something went wrong.Sorry we ran in to a problem.Error code 30015-45 (193)"after closing the message, a second one pops up:"Could't installWe're sorry, we had a problem installing your Microsoft 365 and Office program(s).Is your internet connection working? Do you have enough free space on your main hard drive?Please try installing again after you've checked the above.Error Code: 0-2031-(17002)"I can confirm stable internet connection and free space on hd (170GB). Is there anyone who could give me a hint, which
26 Need answer
847 views
11 helpful
18 replies
I want to run a competition online using a web based application form to collect user applications, which are then displayed via an EXCEL spreadsheet, which is contained in a Teams 'SharePoint. Applicants should not be able to access the SharePoint for security purposes. I will need to be able to give internal staff access to the related SharePoint resources. Any guidance would be appreciated
1 Need answer
6 views
0 helpful
1 replies

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.