I had a client mention that any notes the created or edited in Outlook 2016 for Mac had extra line breaks when viewed from Outlook 2016 on a Windows device. Expected behavior would be consistent visual formatting in notes across Mac and Windows in Outlook 2016.
To reproduce:
- Create a note in Outlook 2016 for Mac.
- Add multiple lines of text to the note - no blank lines between lines of text.
- Once synced, open the note in Outlook 2016 for Windows.
- All lines of text now have extra blank lines between one another that were not previously visible on Mac.
Or:
- Create a note in Outlook 2016 for Windows.
- Add multiple lines of text to the note - no blank lines between lines of text.
- Once synced, open the note in Outlook 2016 for Mac.
- Make any change/edit to the note and close it.
- Once synced, open the note in Outlook 2016 for Windows.
- All lines of text now have extra blank lines between one another that were not previously visible on Mac.
Using a "soft return" (Shift+Enter) does not result in the expected behavior either.
Has anyone run into this issue and found a solution? I dug through some of the formatting options available in both clients, but was unable to identify anything that produced the expected behavior.