I can't log into my school-outlook on my home-pc.

Hi Ian Jørgen Nielsen Grindstein,

Can you log in your school account in your home-pc Outlook after adding your account in the way that himalay_atram suggests above? If not, please kindly share us the following information:

1. the error message you get when logging in your school account;

2. your account that has trouble to sign in;

You can send your account via private message (PM) to protect your privacy.

As a work around, if your account is Office 365 for work/education, you can try to sign it in OWA and see whether it works.

Any updates will be highly appreciated : )

Best Regards,

Ariel 

it is no problem when i sign in on internet on my home-pc.

I have installed office 365 on my home-pc but this is popping up every time:

(I am Norwegian so i am translating it to you).

_________________________________________________________________________________________________________

Something went wrong.

Error. Outlook cannot configure your account. try again. If the problem persists, contact your email administrator.

_________________________________________And then i got 2 options:

1. Not *** Email address is removed for privacy ***?

2. Change account settings.

Hi Ian Jørgen Nielsen Grindstein,

Thanks for your feedback with error message : ) Now we suggest trying the following solutions:

1. Try to download and run Microsoft Support and Recovery Assistant as it should be useful for some Outlook sign-in problems;

2. If you have already added other accounts in your home-PC Outlook, you can try to create a new profile and add your school account in this new empty profile; or you can try to remove the old profile and then create new one (NOTE: pst. data files of the old accounts won’t be deleted but stored in your PC; you can also open those data in your newly created profile).

If the issue persists after trying the above methods, we need to collect some information:

1. whether you can add other accounts in your home-PC Outlook;

2. how you install the Office (from Office for home or Office for business);

3. whether you can succeed signing in other Office app (for example Word, Excel) with the same account.

Any updates are highly appreciated. Thanks for your cooperation : )

Best Regards,

Hi Ian Jørgen Nielsen Grindstein,

Can you log in your school account after trying the above method? If not, please kindly send us the information we need for further analysis.

Best Regards,

Ariel