Is anyone able to advise on how groups can be used, and managed in Office 365 to stop them getting out of control and being unmanageable?
We have been testing out groups for users (which appears to be the default state of enabled) and found they behave in a few weird ways:
- Groups are automatically given a MicrosoftOnline email address that other staff can email.
- Groups are automatically published in the address book so staff can search them out and email them.
- Groups seem to be able to be created with the same display names. (but not email address)
- Naming cannot be enforced on groups.
- We cannot see how active a group is, or if it has been abandoned.
Some of these are not the end of the world - but I think I must be missing something because as more and more people begin using this I see a wave of 1000's of groups, miss send emails, duplicates left right and centre, with no ability to see what is going on when the company inevitably tells us to pull the plug.
We are very eager not to turn off the functionality and return to a "we are the master key holders" but I see large amounts of frustration in the coming months. These issues seem a tad.. obvious though so am certainly open minded to being told that we are doing something fundamentally wrong or missing some core way of working that turns this into a magical experience.
Can anyone weight in to confirm what we are doing wrong?
