Outlook macro blocked since update 1902 + other bugs

Hello Gauthier,

Thanks for your post in the forum. Regarding to the issue about the Macro, please post a new thread in the MSDN Outlook for Developer Support forum to find the solution, because the engineers there are more professional in this fields and it is out of our support boundary.

In this forum, we focus on Outlook client issues. Regarding to the issues you mentioned, based on the description, I’m not clearly what the issue is. Please provide the detailed steps that you did to reproduce them, so that I can do more tests on my side. It would be helpful if you can also provide some screenshots.  

Meanwhile, it is recommended to try the following suggestions to see if it helps:

1. Open Outlook in safe mode to see if there is any difference. It can help exclude whether the problem is caused by add-ins in Outlook client.

2. Download Microsoft Support and Recovery Assistant for Office 365 and follow the prompts to scan and fix it.

Regards,

Rick

Hello Gauthier,

Please feel free to let us know if you need further assistance on our side. 

Regards,

Rick

Hi Rick,

Thanks for your support, but none of the suggestion solved the issue regarding Outlook macro:

1. Safe mode: macro still blocked

2. Support and Recovery Assistant: "We're sorry we couldn't fix your problem with Outlook..." (and when I click on the link "Here's" in the tool I get an error message...)

Regards,

Gauthier

Hello Gauthier,

Regarding to the issues about macro, please create a new thread in the MSDN forum above because we have dedicated support team for this kind of issues. 

Besides, it would be helpful if you can provide more steps on how to reproduce the other issues you mentioned above. From the description in the post, I'm not sure the behaviors of those issues and I can get limited information. Thanks for your understanding. 

Regards,

Rick

Hello Gauthier,

Any update for further help? 

Regards,

Rick

Hi Rick,

I kind of lose hope to have the 1902 version of Office 16 stable on my computer after noticing 10% to 20% of colleagues having issues with the same version... Just requested new laptop with fresh install and planning 1 full day data/config migration to it.

Regarding point 2, the issue is a broken link in the "Microsoft Support and Recovery Assistant for Office 365". Probably there should be another tool developed to track bugs within the Recovery Assistant? ;-)

Regards,

Gauthier

Hello Gauthier,

Thanks for the update. If you are facing the same issues in the new laptop and need any further assistance, please let us know the symptom and the steps to reproduce them so that we can investigate to it further.

Besides, regarding to the broken link in the “Microsoft Support and Recovery Assistant for Office 365”, please try the access this page to see if it works.

Regards,

Rick

After countless hours of investigation time and productivity loss, I finally found the problem: for an unknown reason my file vbaproject.otm was corrupt: although I was still able to view it, edit it and save it, any attempt to run a macro returned the error "macro in this project are disabled" although the macro settings were set to "Notifications for all macros"!

To fix the issue, I copied my macro to a text file (luckily I only had code!) then deleted the file. Outlook created a new blank file at startup where I just had to paste the copied code.

Fixed on my side, but definitely Outlook would deserve some improvement on that side. I have kept a copy of the corrupt vbaproject.otm file if ever Microsoft wanted to investigate this issue...