Microsoft Support and Recovery Assistant for Office 365 can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your work or school account and select the issue you want help with.
The Support and Recovery Assistant tool will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues. If any of the tests fails, it will provide suggested solutions to get your problem solved.
To download and install the tool, click the following link: Download Microsoft Support and Recovery Assistant for Office 365. Once installed, the application will start automatically.
For more information about the tool, see Automatically diagnose and fix Outlook issues.
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