Office 2013 Is Not User Friendly - Sharing my frustration at the changes (at least some of them) and feedback for the next version--soon, I hope.

I just started using Office 2013 (from 2003) a few weeks ago andI find new reasons to think Office 2013 sucks EVERY DAY.  Every day I pounds my fist on my desk because some useful feature that was available before is now missing or takes much longer.  It seems like changes were implemented just because you needed to make changes, not because you were looking at the way people worked to improve their work flow.  Here are a few of them that I have found: 

My biggest complaints are about Outlook.  I am especially baffled as to why you uncoupled Outlook from Word.  I use both every day, and compose hundreds of emails a week, along with other correspondence and reports.  I use autotext a lot!  Now, I find that there are separate normal templates, one for Word and one for Outlook.   The autotext is not shared, so entries I create in Word are not automatically available to me in Outlook--I have to create them again to use them in Outlook!  I've tried to understand

The Backstage is really not user friendly.  It adds extra steps to what used to be a two click operation.  In addition, I find the shifting of the screen to the right disorienting.  Why put some stuff at the top of the page, and other commands in this weird place.  How is the user supposed to figure out what's "Backstage" and what's in the Ribbon?  I'm finding out by trial and error.  

Speaking of style and colors, the relatively monotone, run-together look of 2013 makes it hard to differentiate different items, and there are only two options for the look?  I expected that somehow i would still be able to get the old look back.  

I can't print a selection in Outlook, only a page or the entire email?  GOOFY.  I used to be able to highlight someone's mailing address in an email, print a label and have something shipped to them.  Now I need to copy the address, paste it into Word and then print my label.  That, to me, is NOT an improvement.  

I found this thread that explains one of my first beefs about having the Reading Pane on the bottom in Outlook:  http://social.technet.microsoft.com/Forums/office/en-US/b4d21ea2-547b-4b7b-8fe1-d183d5b4ac8a/outlook-2013possible-to-removeedit-layout-header-in-mail-preview-pane

You obviously didn't finish the design of 2013.  I was trying to send an email marked "private."  I had to go to the Ribbon, then guess that in the "Tags" tab that by clicking on the itsy-bitsy icon at the bottom right of the tab that I would get a dialog box that would allow me to mark it private.  The box is unchanged from 2003, including the style and colors.  

I told the IT manager at my job that I would no longer complain to him, because there's nothing he can do.  I know I'm Shouting Down the Well to send this, but it gives me some satisfaction to communicate my intense dislike of Office 2013.  Maybe by sharing this with you, someone can help me find easier ways to do things, or you will be able to implement changes in a new (retro) version of Office that would be more user friendly.  

Rick Walker

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It must be "better", MS tells us it is "new & improved". <sigh>

The ribbon is "user friendly", but only for NEW users (aka "new customers" aka "NEW MONEY"!). Sorry, it was not intended to be be "friendly" to existing users.

In 2013, click on the picture. This will display the "Picture Tools" contextual menu.  Look at the right end of the "Picture Tools > Format" tab in the "Size" group.  Click on the "Crop" drop down button. This will display the crop marks you are looking for.

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*****
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As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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Thanks; I found the crop marks 

But there used to be a way to place a "3x5" card over the photo and move it around so you could select what you wanted to keep and get rid of extraneous sky or road or people on the sidelines.  I can't find that anymore.  You could actually find the best position BEFORE doing the crop and you could make it large or small.  Where would I do that now?

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I wasn't aware of that functionality, but I did a little testing in 2010 and 2013. Exactly what ste s are you taking to do this?

In 2010, when I defined the Crop window size (by clicking and dragging) it showed an overlay over the picture (my "p" key isn't working ... <sigh>). I could then click anywhere on the icture inside of the cro window and drag the icture around under the window.

I found I could do the same thing in 2013, but the way it looks is different, not as user friendly (to me) as the old way.

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*****
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As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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Office 2013 is the poorest version of Office I've ever used. I especially abhor Outlook. The program is repugnant junk and it really stinks. It's difficult to navigate visually due to the poor layout and formatting, which isn't flexible or adequately customizable. I will be reverting to the previous version of Office, which worked great. 

Microsoft, this is a failure. It is a terribly poor effort. 

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What on earth is Microsoft playing at. Do that want to be out of business in a few years time?

Having switched from Windows XP to Windows 8 a while ago and recoiled in horror at an OS I found so difficult to use, I quickly upgraded to 8.1. Marginally better but still far too complicated and user-unfriendly.

My frustration was then compounded when I migrated from Office 2000 to Office 2013. What a crock of sh*t this is. Things that were simple and straight-forward in 2000 are now unbelievably and unnecessarily complicated in 2013. Also very buggy.

Come on Microsoft. Pull your finger out. You can do better than this.

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They are chasing "fashion" changes in UI design.  Unfortunately many of their users don't agree with / like these changes. Yes, they can do better, but the problem from our point of view is that they think they already are doing "better" ... <sigh>

You may not like this work around but one way to get back at least partially to an environment you find more friendly is the "retro" approach.

If you buy / upgrade to Windows 8.1 Professional, it includes the FREE right to "upgrade" back to Windows 7.  This will be much closer to XP than Win 8/8.1.

Office 2003 is the last version that used the same menus as 2000. 2003 is no longer supported at all by MS so it is TOTALLY a NOT GOOD idea to use it. You may want to give Office 2010 a try. It uses the "new & improved" <heavy sarcasm> Ribbon in place of the "good ole" menu but many users find the 2010 version more usable than 2013.

Bottom line, if you decide to stay with Win 8.1 and Office 2013/365 you are going to have to invest a lot of time learning these 2 new user interfaces. It does take some / A LOT of time to get used to the new interfaces but it can be done.  I have been using Win 8 (not 8.1) since it was released on my 2005 (aka OLD!, laptop).  I have things setup so I almost never use the "Metro" / tile user interface.

For Win 8.1, the big trick is to learn how to create "shortcuts" to your 2013 programs on the old style "desktop".  You NOW can also set Win 8.1 to boot directly to the "desktop".

There are many web sites with "how-to" and learner/dummy level tips on how to get comfortable with these new user interfaces.

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FYI:

If you can't find any of these links/pages, try the "wayback machine" to find an archived version that you can still use:

The Wayback Machine

We’ve covered Archive.org’s Wayback Machine extensively in the past. Not only is it a way to view a website that won’t load, it’s a way to travel back in time and view what websites used to look like. This tool is indispensable if you’re trying to access a website that’s been down for a while, or view a specific page that’s been removed.

Visit the Archive.org homepage, plug in a website address and click Take Me Back.

The Wayback Machine presents you with snapshots taken on various dates. You can view the most recent snapshot, or even view the oldest one.

Here’s what MakeUseOf looked like back in 2006, an almost-empty page with a “Hello world!” post. Ah, websites – they grow up so fast.


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Office 2000 is roughly similar to 2003.  So by extension, you can approximately say: "Upgrading from 2000 to 2013 is roughly similar to going from 2003 to 2007 and/or 2010".  So it is valid for you to use 2007/2010 instructions as long as you remember that there are some slight discrepancies.

MS used to provide "how to upgrade from 2003 to 2007/2010" instruction guides, but they didn't bother with 2013.

Here are links to some of the 2010 resources that you can use

http://office.microsoft.com/en-us/excel-help/office-2010-migration-guides-HA101982272.aspx -  2010 PDFs to help with ribbon

http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx - Mapping 2003 to 2010 commands for all Office apps. Silverlight applets and spreadsheets

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One tip to remember when you are investing time in learning the new Office user interface. There are LOTS of pages/resources for versions of Office 2007 and 2010, more than 2013.  The good part is that other than minor changes in the look of the ribbon, these "old" resources are still valid for Office 2013.  During your search if you find tips for 2007 or 2010 they will almost certainly apply to 2013 too. So don't be afraid to spend time on these older tips/pages!

Word 2007 2010: Intro Ribbon tutorial

http://www.shaunakelly.com/word/management/word-2007-and-word-2010-ribbon-tutorial.html

Welcome to the Word Ribbon!

Microsoft Word 2007 and Word 2010 don't have the toolbars at the top of the screen that we are all familiar with. Toolbars have been replaced by the Ribbon.

This page describes how to use the Ribbon and how it differs from the toolbars we are all used to.

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http://www.scribd.com/doc/29093109/Stop-Clicking-Exploring-Excel-Ribbon-Like-Newbie - Stop Clicking and Exploring Excel (Word) 2007 like a Newbie  go to this page, and download the PDF " Although it is focused on Excel, the basic concepts apply to all ribbonized apps.

Jensen Harris: An Office User Interface Blog - http://blogs.msdn.com/b/jensenh/archive/2008/03/12/table-of-contents.aspx This is an organized Table Of Contents to a large collection of links to MS Dev Team Blogs about the design and building of the 2007 ribbon. A LOT of reading, but interesting to understand the underlying (il)logic of the change from the menu to the “Ribbon”.

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Here is a link to a searchable web page, and a macro you can add to the "QAT" (Quick Access Tab) to help you find the (approximate) new locations of commands on the ribbon.

Office Watch Word Command List  - http://new.office-watch.com/2011/word-2010-command-finder-from-office-watch-com/

They also have a similar command search page for Excel

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Use Word 2000/3 Toolbars in Word 2007/2010

http://www.gmayor.com/Toolbars_in_word_2007.htm

Here are some 2013 learning resources you can try:

Office 365 learning resources (part of Small Business Setup Center)

http://office.microsoft.com/en-us/office365-suite-help/office-365-learning-resources-HA104141179.aspx

Are you brand new to Office 365? Want to ramp up quickly and easily?

Office 365 is a suite of online services that includes email, document storage, file sharing, and more. Use our free videos, learning guides, and quick reference cards to help get you started.

Click (or tap) an area below to learn about Office 365.

   
Work with emailWork with your calendarStore and share documentsSet up and join online meetings

 
Manage contactsCollaborate with othersUse a team siteManage projects and tasks

   
Use Office 365 on mobile devicesWork with databases in AccessVisualize and explore data in Excel


Secure and protect content

 

Office 365 Adoption Kit

http://aka.ms/o365kit

List of Learning Resources

4_Quick_Start_Guides/Learning%20BoM.XLSX

The link to this spreadsheet is in the Office 365 Adoption Kit.  It has links to over 450 free online MS Office 2013 Courses

Find training and other resources about Office 2013

http://technet.microsoft.com/en-us/library/cc326108.aspx 

Office and Office 365

http://technet.microsoft.com/en-us/library/hh220610%28v=office.14%29.aspx

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Published: July 16, 2012

In this section, you will find technical documentation about Microsoft Office products and technologies.

Other Office resources
Content

 




 



 

Find training and other resources about Office

http://technet.microsoft.com/en-us/library/hh220610%28v=office.14%29.aspx

 

Basic Word 2013 Training from MS

http://office.microsoft.com/en-ca/word-help/training-courses-for-word-2013-HA104030981.aspx

Word Geneal concepts - Shauna Kelly

http://shaunakelly.com/word/concepts/introduction.html

This page, series of pages is written for the Menu verisons of Word, but the basic concepts describe still apply in the ribbon versions.


“For Dummies” Paid Training Courses

https://learn.dummies.com/proed/index

2013 Support Links

Here are several places you can go to find help. Many of the pages point to the same resources.

Office365 - Forums http://community.office365.com/en-us/f/default.aspx

Office365 Community http://community.office365.com/en-us/default.aspx :

Get help with Office 365 http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/ff637531.aspx - simple suggestions of where to look for help

Office 365 - Support http://support.microsoft.com/ph/15834#tab0 : Links to customer service and technical solutions, downloads, updates, and answers to top issues.

Office 365 - Support http://www.microsoft.com/en-us/office365/support.aspx#fbid=wqplBJHlFni - Download, Install, Activate, Training, “Get Started” links

Office365 http://www.microsoft.com/en-us/office365/ - What’s New, Get Templates, Setup Office

End user training resources for Office 2013 and Office 365

http://technet.microsoft.com/en-us/library/jj871004.aspx

Learn Office 2013 (and earlier) - Free Lessons for most apps

http://www.gcflearnfree.org/office

For example, the Word course has 24 lessons

Office.com Online training for 2013 2011 2010 2007

http://office.microsoft.com/en-us/support/training-FX101782702.aspx

Free 15-minute webinars

 

Microsoft Office 2013 and Office 365: A Deeper Dive

http://www.pcmag.com/article2/0,2817,2407349,00.asp

2014 07 07 - Largest Collection of Free MS E-Books Ever

There are a few books on this page you will find helpful.

http://blogs.msdn.com/b/mssmallbiz/archive/2014/07/07/largest-collection-of-free-microsoft-ebooks-ever-including-windows-8-1-windows-8-windows-7-office-2013-office-365-office-2010-sharepoint-2013-dynamics-crm-powershell-exchange-server-lync-2013-system-center-azure-cloud-sql.aspx

including: Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365, Office 2010, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, Lync 2013, System Center, Azure, Cloud, SQL Server, and much more

MS General Training Resources

Microsoft IT Academy:  http://www.microsoft.com/education/itacademy/Pages/benefits.aspx - “

ITA enables you to offer training not only on fundamental technology skills but also technical courses for your students, faculty and staff who are interested in pursuing a career in IT after graduation.”

Microsoft Virtual Academy: http://www.microsoftvirtualacademy.com/ - “Successful technologists never stop learning and great technology never stops evolving. Microsoft Virtual Academy (MVA) offers online Microsoft training delivered by experts to help technologists continually learn, with hundreds of courses, in 11 different languages.”

Microsoft IT Learning/Training:  http://www.microsoft.com/learning/en-us/training.aspx  “Whether you’re an established professional or new to the field, our training will give you the expertise you need in a specific product or technology. When you learn from our Microsoft Certified Trainers, you can be confident that what you’ll learn will be accurate, complete, and up to date.”

Microsoft Partner Training https://mspartner.microsoft.com/en/us/Pages/Training/Training-overview.aspx.  “Sharpen your skills with training for the latest Microsoft technologies.

Partner learning paths specify the training courses that can help you reach particular goals.”

Microsoft Learning Microsoft Training Catalog:  http://learning.microsoft.com/Manager/Catalog.aspx.  “The Training Catalog is a comprehensive collection of Microsoft Learning resources, including online training, books, classroom training, exams, and more.”

 

MSDN Office 365 Online Training Labs Available, plus many more Office 365 resources

https://blogs.msdn.com/b/mssmallbiz/archive/2012/03/16/microsoft-office-365-virtual-labs-available-to-you-online-plus-many-more-office-365-resources.aspx?Redirected=true

Many links for online training and other information Good resources.

End user training resources for Office 2013 and Office 365

http://technet.microsoft.com/en-us/library/jj871004.aspx

Office 365 If your organization signed up for Office 365 and you need to start reading email, sharing documents, and more, see the following resources to get started with Office 365:
Office 365 videos The following Office 365 videos are available:
Also available is the following downloadable Office 365 training course, which includes the preceding Office 365 videos to help you learn about Office 365, how to use mail, share documents, and more:
Office 2013 suite See the Office 2013 clean, new look. The features that you know and use are still there—together with some new features that are big time savers. To get started with Office 2013, see the following resources:
Access 2013 Access 2013 apps are built for the web for easier sharing and collaboration. Access Web App is a new type of database that you build in Access, then use and share with others as a SharePoint app in a web browser. To learn about Access 2013 see the following resources:
Excel 2013 Excel 2013 has a brand-new look and it’s also designed to help you get professional-looking results quickly. To learn about new features in Excel 2013, see the following resources:
Lync 2013 To learn about getting started with IM, presence, and contacts, and how to set up, join, or share during a Lync 2013 meeting or set up your audio and video, see the following resources:
Office Web Apps Microsoft Office Web Apps are a part of most Office 365 plans. Depending on the Office 365 plan that you purchase, you can use view and edit documents on the web. To learn about Office Web Apps, see the following resources:
OneNote 2013 OneNote 2013 has a fresh, clean look. It is fully integrated with the cloud to enable you to free your files from your computer’s hard disk drives so that your notes and information are saved and searchable wherever you go, on almost any mobile device, tablet, or browser. To learn about OneNote 2013 see the following resources:
Outlook 2013 Outlook 2013 has a brand-new look that is cleaner, and helps you focus on what’s important by providing a clear view of email, calendars, and contacts. To learn about Outlook 2013 see the following resources:
PowerPoint 2013 PowerPoint 2013 has a brand-new look and is optimized for use on tablets and phones so that you can swipe and tap your way through presentations. To learn about PowerPoint 2013 see the following resources:
Project 2013 Project 2013 is a brand-new look and features that include a new set of customizable reports, built-in Lync features, and a task path feature that enables you to highlight how tasks interlink in complex projects. To learn about Project 2013 see the following resources:
Publisher 2013 Publisher 2013 provides new ways to work with your pictures. You can use the new picture and text effects to move or swap pictures, and add visual effects to your publications. To learn about Publisher 2013 see the following resources:
Visio 2013 Visio 2013 has updated diagram templates, new styles, themes, and other useful tools to help you cut the time, you spend drawing. You’ll also find more ways to collaborate on Visio diagrams, and new commenting features. To learn about Visio 2013 see the following resources:
Word 2013 Word 2013 allows you to add an online video, open and edit a PDF file, and easily align pictures and diagrams. The new Read Mode works really well on tablets. Word includes improved collaboration features, and has direct connections to your online spaces and streamlined review features such as Simple Markup and comments. To learn about Word 2013 see the following resources:

 

Windows 8 & Office 2013  Touch Guide

Users who are new to Office with Windows 8 on a touch screen can learn about touch and gestures in the text version of the Office Touch Guide. ( http://go.microsoft.com/fwlink/p/?LinkId=272428 )

http://office.microsoft.com/en-us/support/office-2010-touch-guide-FX102821959.aspx 30-sec videos

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*****
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As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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I absolutely agree regarding the folder shortcut that you have selected not being highlighted.  I use folder shortcuts all the time as I have a separate email folder for each customer, and I modify shortcuts to show the active customers.  But why is the selected shortcut not even remotely highlighted in Outlook 2013?  In Office 2007 you could easily see which folder was selected, but no indication at all in 2010 and 2013.  This really increases the possibility of errors.

Also the bland undifferentiated view of Outlook 2013 is very frustrating - it is difficult to see what is going on.  Really disappointing.

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File-save as now takes me extra clicks to get to where I need to go. My current install, new as of yesterday, won't even let me open excel files via double click.

The visual aspect of the new release is awful!  Hurts my eyes. 

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What MS Office need to do is really simplify  the whole product range , so anyone can walk in from the street 

and start using it, with just basic IT skills. 

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They already have, its called Office Online (the dumbed down version of Office). 

There is also WordPad.

How is it possible to "simplify" any of the office programs without stripping out most of the functionality?

.
*****
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As computer scientists we are trained to communicate with the dumbest things in the world – computers –
so you’d think we’d be able to communicate quite well with people.
Prof. Doug Fisher

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