Mail flow rule not taking effect

Hello fbseu,

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

Before we proceed, I would require more information to assist you better.

1. When exactly the rule has been created?

2. Can you share with us your transport rule setting via private message i initiate?

3. what role/permission does the account you used to create the transport rule have?

4.Please run this command below as Global Admin or exchange Admin and share with us the results

Please Open your PowerShell and connect to exchange online

Connect-ExchangeOnline

Get-TransportRule -Identity "Nameoftherule" | Format-List Name,Priority,State

Please the informtion above is very important to find the cause of your issue and provide you the right solution

Please get back to us with necessary information, we’ll be glad to assist you further.

This is how to access the private message

Note: Due to some data security, if it is convenient, you may also share above requested information in private message.

Below are the steps to open private message:

• To View private messages option > click on Profile Picture at top of the right side > Select My Profile option.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

Hello fbseu,

Please check the private message

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

Hello fbseu,

Please check the private message,

Please share the information i have asked and set up the transport rule as i sent the steps and try once again

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

Hello fbseu,

Please check the private message,

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

Hello fbseu,

I hope my message find you well,

Please check the private message

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

I don't know what happened to my reply, but I created a new rule -- External email rule. Enabled. Priority 1 (the original rule is disabled). The disclaimer has your exact html syntax. I run a message trace with your exact parameters, and it always says No Data Available. I replied on this a few days ago with screenshots, but I don't see that thread now. All I know is that whatever I do, this rule does not work.

Hello fbseu,

Thank you for your reply,

Please check your private message

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

I created a new rule with the classic. It shows up in both classic and new. I ran that command via powershell, and it just gives me a prompt back. Tried a couple. Not sure what else to do.

For the privacy.

Is there any update on this? This never works, and I never get any info on the trace. The rule is there, it's enabled, etc. Perhaps I don't have permission for this? I don't know what else to do to get this disclaimer to show up. Thanks.

Hello fbseu,

Please can you check the private message

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator