Clickable Phone numbers in Word Documents

In the past I supply my drivers a email dispatch using word with phone numbers for the clients and they were clickable to call them, now its not. I tried making them a hyperlink but that is not doing anything either. Any help would be appreciated.

Moved from: (Office /Word /Other/unknown /Office 2010 )

Hi Kenneth,

You can make the phone number clickable in Word by making it a hyperlink. Follow these steps:

  1. Highlight the phone number that you want to be clickable.
  2. Right-click the phone number.
  3. Choose Hyperlink.
  4. In the Address text box, type tel://(phone number)/
  5. Click OK.

See the image below:

If you’re still experiencing some issues, we need additional details to address your concern. Kindly answer the following:

  • Which Windows build and version are you using? Click here for instructions on how to find your Windows build and version.
  • Are you getting any error messages? If yes, please provide us a screenshot.
  • Did you make any changes before this issue happened?

We will be waiting for your response.

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tried your solution and its accepting it and its turning clickable but not working from iPhone or galaxy phones when pressed it does nothing.

my windows is 10 version 1709

Build 16299.248

and it is WORD 2013

thanks

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We appreciate your response. We’ve tried replicating your concern on an Android phone but it looks like we are not experiencing the same issue. Open the document, double-click the phone number and click Open Link. It should prompt you to dial the number. See the images below:

If it is not working, check your Word mobile app for any updates.

Let us know if you need additional assistance.

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Last updated May 11, 2024 Views 94,391 Applies to: