Someone hijacked my account gamertag: Schrammwow and has been using my account every day. He changed the email from my email to his email. I tried resetting the email and password and he hacked it again and changed the email to his email [Mod Removed- Personal Information] so I no longer reset the password or email to regain control of my account. He fradulently gifted games to his other account [Mod Removed- Personal Information]. My friends and I report my hijacked account every few days and have called/ direct messaged microsoft and xbox and they either haven't responded or don't care and said "Just make a new account. Sorry." Any way y'all can help me or give me advice on how to ban my hijacked account? Or actually reach customer service that actually could help me?
TL;DR: My account was hijacked and email was changed. Hacker uses my account (Schrammwow) daily we've reported him and contacted microsoft and xbox and they don't care and haven't responded or said "sorry. make a new account" does anyone know someone I can call to get my hijacked account banned account or back in my control?