My son got an Xbox One Black Refurbished 500G from GameStop.
The audio quality on initial setup was horrible through a HDMI to RCA converter that works perfectly w/
our BluRay player w/ the same HDMI cables.
We exchanged it for another unit and have the same issue with this one.
I can't set the screen to fit correctly in the CRT screen and can't set the audio using settings from this unit.
Requested a call-back from Xbox Support- no return call
Driving me crazy, please help!