Hello Nyrue,
We realize the inconvenience you have experienced.
- Did you try connecting the Headset on different computer?
- When you say "make my front port the active", you mean disabling the rear port?
I guess the problem might be with the device compatibility or incompatibility audio drivers. Suggest you to check connecting the device on different computer to see if it works fine there. If yes, then try updating the audio drivers to see if it sort out
the issue. Go to device manufacturer website and download the latest Windows 10 audio drivers for installing them to see if it fix the issue.
Alternatively, you can update drivers through Device Manager. To get started,
a) Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.
b) Spot and expand the “Sound, video and game controllers”.
c) Right click on the
High Definition Audio Device driver and select “Disable”. When it prompts to choose an option, click
OK. Close the Window, come back and try to re-enable it. Now check if the issue still appears.
d). If it does, then right click on the High Definition Audio Device
driver and select “Update Driver Software”. When it prompts to choose an option
How do you want to search driver, then go with Search automatically for updated driver software.
If you have a driver available on your PC, then select Browse my computer for driver software,
then select the appropriate location, where the driver located on your PC for updating it. (Ensure that PC is connected to Internet while performing this step)
e). Once this is done, restart the computer to check the problem fixed. If it doesn't fix the issue, then right click on the same driver and select “Uninstall” then restart the system and let the system install
the driver automatically on Start. Check and see if it resolve the issue. (Recommended step)
On top of all, ensure that your computer is up to date with Windows Updates.
Go to Start Button/>Settings/>Update & Security/> Windows Update and click
Check the updates.
Let us know how it went.