Please try these options one by one and check after each option.
1. Run Hardware & Devices / Audio Troubleshooters
Type Troubleshoot in Windows Start Search box > Click Troubleshoot >
A. Click Hardware & Devices > Run the Troubleshooter
B. Click Playing Audio > Run the Troubleshooter
C. Recording Audio > Run the troubleshooter
D. Speech > Run the troubleshooter
2. Microphone is not disabled and is set as default
Type Sound in Windows Start Seach box > Click Sound > Under Recording tab, right click on an empty space and select, Show disconnected devices and Show disabled devices > Select Microphone and click on Properties and make sure that the microphone is enabled > You may also check if the microphone that you are using is set as default.
3. Set up microphone
Type microphone in Windows Start Search box > Click Set up a Microphone > Select required type of microphone (for internal mic, select Others) > Follow the onscreen directions to set it up
4. Take actions related to Audio Driver
Windows Key+X > Device Manager > Sound, Video & game controllers > Right Click on the entry below > Properties > Driver Tab >
A. Roll Back - If Roll back driver is enabled, roll it back
B. Uninstall - Uninstall Device and restart to reinstall it automatically
C. Download and reinstall the driver from computer manufacturer's website - If you face issue, let me know your computer make and model?
(Source -
https://support.microsoft.com/en-us/help/402699...)
5. Check out other steps in HP Guide for Microphone Not Working
https://support.hp.com/in-en/document/c03421813
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
