Feature update to Windows 10, version 1903 - Error 0x80070002

I am using a Dell Vostro 3578 which is currently running on an older version of Windows 10 (1803). Even After successful download of the latest version the system is showing an error message "Feature update to Windows 10, version 1903 - Error 0x80070002''. What should I do to fix it?
Answer
Answer
Hi Rahul. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

What is the version showing now in Settings > System > About?

If less than 1903 I would manually upgrade to the latest version 1903 by opening the Media Creation Tool from this link: http://windows.microsoft.com/en-us/windows-10/m..., choose Download Tool Now, then open the tool and choose Upgrade This PC Now. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems.

If any problems report back the verbatim error and number, then continue with these steps for overcoming Version Upgrade problems: http://answers.microsoft.com/en-us/windows/wiki...

If the Version has problems I will work with you to try to resolve them. If the problems are intractable, you have ten days to roll it back in Recovery settings.

Most problems are resolved by doing this gold standard Clean Install which should get you past all difficulties as it has millions of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki... . So read it over and see if its something you want to learn to do.

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Hello,

If you can't install a feature update using Windows Update, you can upgrade to latest Windows 10 version using its ISO file. 

Download the ISO file from here:

https://www.microsoft.com/en-us/software-download/windows10ISO

Then perform the upgrade, using this step-by-step guide:

https://www.kapilarya.com/how-to-upgrade-to-windows-10-using-iso-file

Or you can also perform the clean install with this guide:

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587

Hope this helps!

---------------------------------------------------------------------------------------

Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP, since 2016 · Windows Help (www.kapilarya.com)

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Last updated October 19, 2021 Views 28,197 Applies to: