My Windows 7 laptop freeze's at boot screen (startup screen)
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Hi Bryan,
1. Do you get any error message when you try to do a startup repair? If yes, what is the complete error message?
2. Did the computer come pre-installed with Windows 7 operating system? If yes, do you have the recovery disc?
Method 1:
I would suggest you to disconnect any external devices except the keyboard, mouse and the monitor and check if the issue persists.
Method 2:
I would suggest you to perform Startup repair using Windows 7 boot DVD/USB (Universal Serial Bus):
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7
Note: You can also create a system repair disc that contains the System Recovery Options menu. For more information, see Create a system repair disc.
Method 3:
Refer to the article and follow the steps if you are unable to perform a Startup repair:
Windows Vista or Windows 7 no longer starts, and the Startup Repair tool does not fix the problem
http://support.microsoft.com/kb/934540
Let us know the results.
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Hi Bryan,
Yes you will be able to create a system repair disc from another computer which has the same operating system installed on the computer. However, as your computer came pre-installed with Windows operating system, I would suggest you to contact the system manufacturer for assistance.
You may also refer to the link for details regarding recovery discs:
Looking for Recovery Discs?
Hope it helps.
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After checking on the internet i found someone with the same issue as me and with the same laptop (here's the link: http://superuser.com/questions/350860/how-to-fix-windows-7-when-system-recovery-options-hangs), he found out that he had to wait 30 min or hours for the "Startup Repair" wizard appeared. Im going to try this, if this works then i guess it is my lucky day, if not well i guess i'll find another solution.
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Hi Bryan,
You may refer to these links to understand how to restore the computer from a system image backup:
What are the system recovery options in Windows?
Restore your computer from a system image backup
http://windows.microsoft.com/en-us/windows7/restore-your-computer-from-a-system-image-backup
Hope it helps.
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