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Sennheiser HANDMIC DIGITAL on IPhone / IPad

Hello Skype Community,

a couple of months ago I started this tread.

Im using the Sennheiser Handmic Digital Microphone with the Apogee App for interviews without issues. So I want to use it also with Skype, but the Microphone won't  show up in the selection bar. I did some pictures of the Skype Application and the Microphone in the old tread that I linked on top. 

I hoped for some hardware compatibility  patches in the last weeks, now on 2020 the Microphone still won't connect with Skype.

I hope you can find a solution for my Problem. Thank you in advice. 

Regards

Hello GP-12 ,

Thank you for reaching out to the community!

Checking the thread included with your post, it appears that this is an issue with the compatibility of the Microphone you are using with the Skype application. We are still awaiting updates from our developers to look into making the specific device to be compatible with Skype.

While we are waiting for the updates from the team, what I could suggest is to post this idea as well to our user voice site. This is for other users that has the same concern to vote in order for our developers to hasten the implementation of the compatibility feature you want with the Skype app. Here is the direct link of our user voice site where you can post your suggestion: https://skype.uservoice.com/forums/914527-welcome-to-skype-ideas

I also suggest to try checking with Sennheiser as well if they would be able to reach out to our team as well for making the capability of this device be possible to use with the Skype application.

Let me know if you have further questions or clarifications.

Benjie_C
Skype Community Moderator

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Hello! I'm Theresa, a Skype Independent Adviser and consumer of Microsoft products here to assist you.

in addition to Benjie_C's reply, you may also send a feedback directly from your iPhone. Just tap your profile picture > Settings > Help & Feedback > Give Feedback

Please do not hesitate to reply if you have any further questions.

Kind regards,
Theresa`
T,
Your fellow MS product user. Not a Microsoft employee ^^

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Hello Benjie_C,

thank you for your reply. I contacted Sennheiser with this issue and did a user invoice as you can see here. Hopefully there will be a solution in future. 

Regards

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Thank you a lot Theresa`, I will try this too.

Best regards

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You're welcome! I am hoping that Microsoft will take care of this as soon as possible.

All the best,
Theresa`
T,
Your fellow MS product user. Not a Microsoft employee ^^

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Last updated January 30, 2021 Views 58 Applies to: