June 10, 2024
Windows 7 Forum Top Contributor:
Bill Smithers - LemP ✅
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Hi,
Thank you for posting your query in Microsoft Community.
It is unfortunate that you are facing this issue and I will be happy be happy to answer your query. I also appreciate the effort made towards trying to fix the issue.
As of now, I would request you to refer to suggestions and troubleshooting steps provided in the article/thread link below and check the status.
Resolving stop (blue screen) errors in Windows 7
Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future
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Hi,
Thank you for the update and apologies for late response.
You may want to start the computer in safe mode and check if the issue persists. If it does not, place the computer in clean boot state and check as this could be due to any third party software conflict as well.
To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
How to perform a clean boot in Windows
Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.
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Last updated April 6, 2024 Views 9,095 Applies to: