Hi Stu:
This thread, and your last post brought up a number of great points worth checking. And evoked some comments /thoughts I have about my other Dell machines.
1) Response to your last question: The Dell desktop in question, a Dell XPS 8930, has two video "adapters", near as I can tell. There is an Intel UHD Graphics 630, somewhere - I'm speculating it is on the mother board, although I'm not sure. There are
three video connectors on the mother board, and none are currently connected. There is also a Graphics Card, and I assume it is the NVIDIA GeForce GTX 1050 Ti, which is connected, via a cable, to my ancient monitor. So yes, it has a separate NVIDA card.
Just looked over my system logging and noted further aggravation - last night it was running on "Bob's High Performance Mode", but this AM it started dropping Internet connections every 3 to 4 minutes, and when I looked just now, the Power Mode was back on
"Power Savings". MS, please leave my settings alone!
2) Another cut at the data - information, suggested by your comments above. Our office has 3 Dell Precision Laptops - a 5510 and two M4800s. All are running Windows 10 Pro. None of them have this particular problem, (going to sleep and/or video turning
off/shutting down, or video configuration and power settings changing without my direction). With or without docking stations, driving either the internal displays, or driving multiple external displays, they work fine. In all cases performance is OK. Although
I haven't tested each one rigorously, I have been using them since 2016, and sometime in late 2016 or early 2017, they finally became stable. Knock on wood. Don't know how long they will stay that way. Those machines are all "business class" machines.
Our Dell XPS 8930 desktop is a "home" class machine. Could it be that Dell and MS have an agreement not to push some configuration requirements so hard on the "business class" equipment?
In every case, the Precision laptops started out going to sleep, shutting down, and monitors going off, as configured from the factory. After changing the power settings, they all gave up this behavior, and worked continuously, as I intended. They are
still doing so, after updating to Windows 10 Pro, Version 1809, a month or two ago. The only question is how long will they keep doing it as I intend? Note that in these cases, minor changes and updates did not reset the configuration, but in significant
feature updates (Windows Versions 1709, 1803, and 1809), I needed to do at least some "reconfiguration" to get things back to the way I want them to run. Most obvious is the need to reconfigure the system to use my preferred "screen saver", and requiring
re-entry of password, after it takes over. I could go on railing about why MS Windows changes something that was important enough for me to set the way I wanted, but at least I could set it, and it doesn't revert at every small update, or overnight, or even
more frequently, by itself.
3) As mentioned in my prior post, I have plenty of other issues, which I believe are mostly associated with the MS Windows and or the Windows 10 operating system. Even Windows 7 updates still have problems, (like last Wednesday's security updates KB
44080970, which broke my small office network for two key Windows 7 machines). But at least on our older windows 10 equipment, with older hardware, they have been functioning without the power saving function shutting down my displays and computer.
So far.
4) Recalling the problem I had keeping the encrypted drives running, (I had to go through a series of steps to get it to stay powered and run continuously, so it didn't disconnect and require manual touch pad re-entry of the lengthy password every minute
or two, when not in actual use), I thought of another "fix" which is unlikely to help in the issue we are discussing, but it seems worth mentioning. You have probably already done something like this. I went to Device Manager, and went through all USB related
devices, including the USB drives, and examined their properties. I found a number of the USB Mass Storage Devices and USB Hubs had "Power Management" tabs, under "properties", which have a checkbox that says "Allow the computer to turn off this device to
save power". I needed to uncheck all of those checkboxes to get my external USB drives to run continuously and support nigh time backups. I looked at the information for my system and there are no devices for the displays (adapters or monitors) that have
"Power Management" tabs, so I don't think you would have this kind of setting problem, but you never know. These settings are an example of those which need to be reset after every major update, on all my systems, at least for me, so far.
Hope this info helps.
Happy Friday,
Bob