I just encountered this issue on my new Windows 10 computer. Apparently when I cloned the system to another drive, the recovery partition information was lost on my Windows 10 system. Later I tried to create a recovery drive, and got the same "can't create"
message. The command reagentc /info also showed Windows RE Status as Disabled.
If you know your hard drive does contain a recovery partition, you can use the following procedure to have Windows 10 system regain its information. If there's no recovery partition at all, this procedure won't help you.
- Open a PowerShell or Command Prompt in Administrator mode.
- At the prompt, enter command diskpart to run the disk partition tool. Enter
list volume and see if you have any volume with a label containing the word "Recovery". That volume may be your recovery partition. Take a note of its volume number.
![](https://filestore.community.support.microsoft.com/api/images/63048038-92c9-450a-915a-a783a1b14496)
- Now let's locate where the volume is located. Enter
select volume <vol#> where
<vol#> is the volume number from the previous
list volume command. Then use
detail volume command to see which disk it's located. Notice the disk number.
![](https://filestore.community.support.microsoft.com/api/images/d2ded03b-a406-463a-931d-c7015bf8481a)
Use command select disk <disk#> where
<disk#> is the disk number, and then enter
list partition to inspect all partitions on that disk.
![](https://filestore.community.support.microsoft.com/api/images/4dd4a433-cb7f-4803-bfbf-f2141b97fac0)
Look for the partition which matches the size of the possible recovery partition volume. To verify that partition is the one, enter
select partition <part#> and then
detail partition to confirm.
![](https://filestore.community.support.microsoft.com/api/images/df05228c-52ac-4944-af57-20bf2f119da4)
Now you can quit the disk partition tool by command
exit. - We are back at PowerShell or Command Prompt. Enter command reagentc /setreimage /path \\?\GLOBALROOT\device\harddisk<disk#>\partition<part#>\Recovery\WindowsRE where you replace
<disk#> and
<part#> with the numbers got from the previous step. Next use command
reagentc /enable to activate the recovery partition.
![](https://filestore.community.support.microsoft.com/api/images/751cc94a-9baa-41e9-b92d-f741960d5a47)
Double check with command reagentc /info.
![](https://filestore.community.support.microsoft.com/api/images/4c6b9d7d-9820-4eaa-b46e-ae62ac9456cc)
Finally you can try again to create a recovery drive. Hopefully it will work as supposed.