Hi,
Thank you for writing to Microsoft Community Forums.
This error could be because of missing or damaged MS DTC or the Network Service account does not have sufficient
permissions.
We can try the steps mentioned below and check if that helps in resolving the issue:
Method 1: Re-create the MS DTC log
Re-create the MS DTC log, and then restart the service. To do this, follow these steps:
-
Type
Command Prompt in the search bar on the taskbar.
-
Right click on
Command Prompt icon and click on Run as administrator.
-
At the
Command Prompt, type the following command, and then press ENTER:
msdtc –resetlog
Warning
The msdtc -resetlog command can cause data corruption if it is used incorrectly. Make sure that you do not have any pending transactions when you run this command.
-
Type the following command, and then press ENTER:
net start msdtc.
If Method 1 didn’t help, please follow Method 2.
Method 2: Re-registering the service
Note:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Follow the steps to take
backup of registry.
-
Press the
Windows logo key + R to open the Run dialog box.
-
Type
regedit in the Run dialog box, then press Enter.
-
Navigate to the location:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC
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Right click on
TurnOffRpcSecurity and select modify. Change the value to 1.
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Now, in
Run box, type services.msc.
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Look for
Distributed Transaction Coordinator and stop the service.
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Double click on the service and click on
Log On tab.
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Now type
NT Authority\NetworkService under This account.
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Leave the password section blank.
-
Click on
Apply and OK.
-
Start
the service.
-
Restart the computer.
Hope it helps.
Please reply with the status of the issue, we will be glad to help you further.
Nikhar Khare
Microsoft Community - Moderator