Hi Trish,
Welcome to Microsoft Community!
You get message in the computer as
Windows is not genuine Your computer might be running a counterfeit copy of Windows. 0x80070005.
I could imagine the inconvenience you experience when you are unable to use the computer.
The situation may arise as a
result of applying a Plug and Play Group Policy object.
To overcome this, I would suggest you to follow the steps mentioned below:
Method 1:
Disable the Plug and Play Policy
a. Determine the source of the policy. To do this, follow these steps:
i. On the client experiencing the Activation error, run the
Resultant Set of Policywizard by clicking
Start, Run
and entering
rsop.msc as the command.
ii. Visit the following location:
Computer Configuration / Policies / Windows Settings /Security Settings / System Services /
If the Plug and Play service is configured through a Group Policy setting, you see it here with settings other thanNot
Defined. Additionally, you can see which Group Policy is applying this setting.
b. Disable the Group Policy settings and force the Group Policy to be reapplied:
i. Edit the Group Policy that is identified in Step 1 and change the setting to “Not Defined.” Or, follow the section below
to add the required permissions for the Network Service account.
ii. Force the Group Policy setting to reapply: gpupdate /force (a restart of the client is sometimes required)
Method 2: Edit the permissions of the Group Policy
a.
Open the Group Policy that is identified in Method A, Step 1 above, and open the corresponding Group Policy setting.
b.
Click the
Edit Security button, and then click the
Advanced
button.
c.
In the
Advanced Security Settings for Plug and Play
window click
Add and then add the SERVICE account. Then, click
OK
d.
Select the following permissions in the
Allow section and then clicklock:
Query template
Query status
Enumerate dependents
Interrogate
User-defined control
Read permissions
Note: The Previous rights are the minimum required permissions.
e. Run
gpupdate /force after you apply the previous permissions to the Group Policy setting.
f. Verify that the appropriate permissions are applied with the following command:
sc sdshow plugplay
The following are the rights applied to the Plug and Play service in SDDL:
D:(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)
(A;;CCLCSWLOCRRC;;;IU)
(A;;CCLCSWLOCRRC;;;SU)
S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
(A;;CC LC SW LO CR RC ;;;SU is an Access Control Entry
(ACE) that allows the following rights to "SU" (SDDL_SERVICE – Service logon user)
A: Access Allowed
CC: Create Child
LC: List Children
SW: Self Write
LO: List Object
CR: Control Access
RC: Read Control
SU: Service Logon User
Note: If there are no GPO's in place, then another activity
may have changed the default registry permissions. To work around this issue, perform the following steps:
i.
On the computer that is out of tolerance, start Registry Editor.
ii.
Right-click the registry key
HKEY_USERS\S-1-5-20, and selectPermissions...
iii.
If the NETWORK SERVICE is not present, click
Add...
iv.
In
Enter the object names to select
type Network Service and then click Check Names and OK.
v.
Select the NETWORK SERVICE and Grant Full Control and Read permissions.
vi.
Restart the computer.
vii.
After the restart, the system may require activation. Complete the activation.
Hope this helps. If the issue persists, let us know and we would be glad to help you.
