Audio Crackling in Windows 10
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.151104-1948)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: G41MT-S2PT
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
DirectX Version: 11.2
Graphics Card name: AMD Radeon HD 6450
Sound Devices: Realtek High Definition Audio
Audio Device Codec: ALC888B/ALC887
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7541 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Please help me i need to continue using windows 10 and not downgrade to windows 7
if this a bug please fix it quickly or a problem help me to fix it
Thanks...
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Hi Ahmed,
Thank you for posting your query in Microsoft Community.
I appreciate you for providing details about the issue and your efforts towards resolving it.
I will certainly help you.
This issue could have occurred due to incompatible audio driver.
Let us try the following steps, and check if it helps.
Step 1: Let us try to run Playing Audio troubleshooter to fix the problem.
It checks for common problems with your volume settings, your sound card or driver, and your speakers or headphones.
Follow the below steps:
1. Type troubleshooting in the search box on taskbar.
2. Click Troubleshooting in the search results.
3. Click "View all" and then click “Playing Audio".
4. Click "Next" and follow on-screen instructions.
Step 2: Let us try to install the audio driver in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.
Follow the below steps:
- Right-click on the setup file of the driver and select Properties.
- Select Compatibility tab.
- Place a check mark next to Run this program in Compatibility mode and select previous the version of Windows (Windows 8) from the drop down list.
- Let the driver install and then check the functionality.
Also, see: Fix sound problems
http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01
Hope it helps.
Let us know the status, we are glad to assist you further.
Abdul Malik
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Thanks for reply . But i have tried this before and not solved the issue .
now i searched on google and found a method and tried it and now solved and no more audio crackling or video frames drop . the issue was with intel cpu eist feature support . i turned it off in bios and now the problem solved .
this issue its a bug with microsoft windows intel cpu embedded driver and this issue exists on windows 8 and 8.1
and 10 until now . and does not exists in windows 7 . i hope microsoft to fix this asap..
i need to re enable the intel cpu EIST feature asap . cause i fear of system instability or hardware damage.
Thanks for help...
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Hello Ahmed,
Thank you for sharing the information.
Good to know your issue got resolved.
Feel free to post if you have any further query on Windows.
We are glad to assist you.
Abdul Malik
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i have had this same problem on idt, I went into control panel then organized the control panel with large icons, find realtek audio then go to the last tab and press general , then disable advanced power management, and read what it says below the option
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Question Info
Last updated September 9, 2022 Views 7,239 Applies to:
- Windows
- /
- Windows 10
- /
- Devices & drivers
- /
- PC