@Racile,
@LucioBolognani
Thank you for providing the required details.
Press Windows Key + R to open run command. Type
ms-Cortana: and hit Enter Key.
Now see if it makes Cortana search responsive by bringing it out. If yes, then immediately click on
Start button to see if also responds.
Sometimes a corrupted User Profile might cause this kind of behavior. Suggest you to check this issue by setting up another User Profile. This will give
us the clue on the root cause of the issue. Follow below mentioned steps to setup new User Profile.
-
Press
CTRL+Shift+ESC to open Task Manager.
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Click
File > Run New Task
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Make sure you have a check mark beside “Create this task with administrative privileges”
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Type
CMD and hit Enter key. Type or copy/paste the following commands at the CMD prompt and hit Enter key:
net user test /add
net localgroup administrators test /add
Note: In the above command line,
test is the name of the User Profile which we're creating. You can keep any name in the place of
test that which you think your User Profile name should be.
Now logoff from the existing User Profile. When you're on the login screen, on the left bottom corner you can see the account which we have created. Now login
with that account and try to convert that account as Microsoft account by navigating to
Start/>
Settings/>Accounts/>Your Account/> Sign with Microsoft account Instead. If
you have Microsoft account try to use that by entering the credentials or else follow the steps to sign-up for new and switch with new Microsoft account.
Let us know how it went.