***STOP: 0x000000E (0x82f43c08,0x0000006,0x00000000,0x00000000) with the Blue Screen.

I have a Dell Ispiron Laptop and I am getting an error code ***STOP: 0x000000E (0x82f43c08,0x0000006,0x00000000,0x00000000) with the Blue Screen. The computer worked for about 30 days before this started, now that error code is the only thing that comes up. What does it mean?

Hi mercedes1166,

 

1.    Have you made any recent changes on the computer?

2.    Do you have any external devices connected to the computer?

 

First I would suggest that you disconnect any external devices connected to the computer.

Check if you can boot into safe mode.

To start the computer in safe mode

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

If you are able to boot into safe mode then try clean boot procedure and check.

There is a possibility that some third party programs installed on the computer is causing the issue.

 

To help troubleshoot error messages and other issues, you can start Windows XP by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

 

Refer the below link to know more about clean boot procedure.

How to configure Windows XP to start in a "clean boot" state

http://support.microsoft.com/kb/310353

 

Reset the computer to start as usual

After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a)        Click Start, type msconfig in the Start Search box, and then press ENTER.

b)        If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

c)        On the General tab, click the Normal Startup option, and then click OK.

d)        When you are prompted to restart the computer, click Restart.

 

Hope this helps!

Halima S   - Microsoft Support.

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It wont let me start in safe mode. I just keep getting the blue screen and the same error code. After several trys it starts beeping like theres a stuck key. I cant even get into the bios to check things due to it being passcoded.I dont know the password considering the computer was given to a friend then to me and my friend dont know enough to put a password on the bios. Could the hard drive be malfunctioning?

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A Dell Inspiron?  I think there are a couple dozen models.  Which one is yours.

In your posted message, did you type the STOP code exactly as you see it?

Here is a BSOD example showing information you need to provide:

http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg

Send the information pointed to with the red arrows (3-4 lines total).  

Send the entire *** STOP message line since there are clues in the 4 parameters.

Skip the boring text unless it looks important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

 

Please provide additional information about your system:

What is your system make and model?

What is your XP Version and Service Pack?

Describe your current antivirus and anti malware situation:  McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Defender, ZoneAlarm, PC Tools, Comodo, etc.

Was the issue preceded by a power interruption, aborted restart, or improper shutdown?  (this includes plug pulling, power buttons, removing the battery, etc.)

Does the afflicted system have a working CD/DVD drive?

Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?

Fill in the blank:  My system was working fine until: ____________________________________________.




Do, or do not. There is no try.

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Last updated February 20, 2020 Views 8,266 Applies to: