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JoseIbarra

• Member since May 22, 2010
  
• jose_ease@yahoo.com
  
  The MS Answers "Answer" formula:
  
  MSE reply with link to KB article + 5-10 days of inactivity = automatic "Answer". (it doesn't have to actually work).
  
  I no longer waste time bothering to read it, since it is unlikely to be the answer.
  
  A Support Engineer "Answer" that begins with the word "Hi" is extremely unlikely to be an answer - or useful.
  
  MSEs are "right" less than one half of one percent of the time (00.387%). 99.63% are wild goose chases. I think it is just luck that they have once in a great while. Not very good for a Microsoft Support Engineer.
  
  If there is reply in a thread from a MSE and it is marked as the "Answer", chances are it did not work and it never will work. I will no longer look at them, and they are perfect for deletion sans reading.
  
  MS Answers Forum Moderators will mark just about anything as the answer after 5-10 days as long as the reply is from a Microsoft Support Engineer and there is a link to a Microsoft KB article - then it IS the answer.
• Wild Goose Chase

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