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Windows Security Center says no virus protection even though my anti virus program is up to date and active

Original title: Windows security symbol says no protection, but my anti virus software says that no threats are on my computer.My anti virus system is up to date(Kaspersky).Why does the red shield with the x on it state that the anti virus protection is off

My anti virus program is up to date and says everything is okay however the red shield with the x is still on and says that no virus protection is on

This has never happened before. What is wrong?

 

Answer
Answer

Hi Pitbulls,

Quite a few Kaspersky users have that same warning but it's a simple false warning. There's a fix for getting rid of the pesky warning permanently:

Try these steps and check if they help:

Step 1:

1. Temporarily disable the WMI service (Windows management instrumentation) in:

a. Start >Run

b. Type: "services.msc"

c. And in there find/stop WMI

Step 2:

Next delete the C:\windows\system32\wbem\repository folder

Step 3:

Restart the WMI service using the same procedure you used to stop and restart the computer

It is most likely the Windows Security Center which falsely is telling you it's off, you're not the first and it happens to all brands of Anti Virus software.

Azeez Nadeem - Microsoft Support

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Question Info

Last updated February 12, 2021 Views 5,933 Applies to: