Ask a new question

microsoft word has stopped working

 hello I purchased a Acer Windows 8 computer from the retail store Future Shop. With it came Microsoft Office 365 and it was working very well then it started to say "Microsoft Word Has Stopped Working". I figured the trial was over and decided to purchase Microsoft University today. I installed it and I still get the same problem.

 

I have tried winword /safe launch which works. How can I get Microsoft Office to work properly?

 

please help me,

 

loyal Microsoft customer.

 

For things to try, take a look at these articles: http://support.microsoft.com/kb/2813143/en-us, http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx, and http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx.
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 5, 2021 Views 252 Applies to: