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Change marks missing in Word 2013 (Office 365)

In Word 2013/Office 365, when I turn on track changes or perform a file compare, the highlight on the left side does appear, but the actual changes are not marked. There are no underlines or strikethroughs. I have tried changing the colors for these from "By Author" to specific colors, but this had no effect.

 

Worked fine in Word 2010. I've not yet removed Word 2010 from this computer and it still works fine there.

 

This seems like a bug, because I experienced this within a day of installing Office 365 and had not made any changes or customizations. On the other hand, I've searched and not found any other reports of this problem. Surely, other people are using Word's Track Changes or file compare features.

 

Any suggestions? Anything I should try or test?

 

Thanks,

Colin

Answer
Answer
To be clear, in the Track Changes Options, you do have the formatting set to Underline for insertions and Strikethrough for deletions? Perhaps you have Simple Markup view enabled (I believe this is the default in Word 2013). For an explanation of how Simple Markup works, see http://office.microsoft.com/en-us/word-help/track-changes-HA102840151.aspx; for commentary on the rationale for the change, see http://blogs.office.com/b/microsoft-word/archive/2012/08/28/comments-and-revisions-in-word-2013.aspx.
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
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Last updated October 5, 2021 Views 11,283 Applies to: