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Bluetooth Issues on Ipad while using a keyboard

I have major issues in using WORD on the Ipad with office 365.  Right now as i type this on the ipad with a keybord, its perfectly normal. When I try to type a word docuent in Office 365 the lag time is so slow for the kepboard to respond it takes 10 times longer to type a simple document. Ive checked for Office 365 updates and found nothing. The time it takes to type a simple document really renders the program useless to me to the point that I dont want to subscribe another year to something that doesnt work properly.  Anyone else have this issue and if so, have you found a solution? Its great to have WORD on the ipad and if it worked would be a HUGE plus as I do a lot of documents on the move which is why I didnt want to be tethered to a desk top version.  I have also noticed on the iphone I dont get the individual Microsoft icons for word, powerpoing and Excel like the ipad and I cant save to the actual device. I recently bought the iPhone 6 plus 128GB for this purpose and find I cant do it.

Thanks for any advise or help!!

Hi,

We understand how you feel about the situation. We're sorry for the trouble this has caused you.

Before we proceed, I need more information to help you better.

1) What do you mean by Bluetooth Issues on Ipad while using a keyboard?

2) Are you experiencing the performance issues with Excel on iPad as well?

Let's reset Word following steps mentioned below and verify the result.

Ensure to close Word and Excel App on the iPad.

Go to Settings and select Word.

Now scroll down and click on Reset Word and verify whether issue re-occurs.

Only Office 365 icon will be available on iPhone. When you open the same, it will directly log you in to the Office Online applications.

As mentioned in the following thread, it is not possible to locally save the Office application files on iPhone.
http://answers.microsoft.com/en-us/office/forum/office_mobile-word/is-there-any-possibility-in-office-365-on-iphone/fc6ebdbe-380c-48c8-b468-28ec34846a55


You may also check the following article which contains more information about Office on iPhone.
http://office.microsoft.com/en-gb/support/microsoft-office-for-iphone-help-HA103461982.aspx#_Toc382552095

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.

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Last updated January 22, 2022 Views 2,678 Applies to: