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Word 2013 normal.dotm styles

Everyone has Office 365 locally installed.   I need to edit the style for the normal.dotm template that Word uses.   Whenever changes are made to the style and I try to save to template for documents going forward the style changes are not saved. 


I can do this on my personal laptop w/o issue.  I am using Office 13 32 bit stand alone not installed from Office 365.  I am also on Windows 8.1


The office uses Windows 7 Pro 64bit  and it looks like  Office 365 installed the 64 bit version of Office.


I managed to back door this by editing the normal.dotm directly. 

 

Any suggestions as to why style changes cannot be saved to the normal.dotm.  

Hi Glenn,

Thank you for posting the question in Microsoft Community.

 

This issue could occur for multiple reasons:

1. If there are permission issue to access normal.dotm.
2. Add-ins in Word.
3. If the document is not using normal.dotm.

 

If you need any help reply and we will be glad to assist you.

Thank you.

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Deepa has listed the possible causes of the problem, but far and away the most common is a poorly written add-in that is preventing the Normal template from being saved. Editing Normal.dotm directly is a workaround; the solution is to identify the rogue add-in and disable it.
Microsoft MVP (Word) since 1999
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Follow-up to Suzanne's suggestion, which I join in, to open the normal template directly.

See Normal Template in Microsoft Word - How to Open.

You may want to figure out which Add-In(s) are causing the problems and disable it (them). This requires turning them off and then back on again one-by-one until you figure out the culprit(s).
How to find out whether any Word Add-ins have been installed
Enable or disable add-ins in Office programs - Support - Office.com

Recent culprits have included bluetooth and pdf add-ins. You may want to check those first if you find them.

People often respond that they did not install any Add-Ins. Check anyway. Other programs install Add-Ins to Word, usually without any notice to the user. Many times they come preinstalled on computers.
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wordfaq[at]addbalance[dot]com

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Question Info

Last updated October 5, 2021 Views 1,849 Applies to: