My document Word 2013 is blocked
Hello,
I'm working on a Word 2013 document which has 329 pages with a lot of screenshots.(22MB)
My OS : Windows server 2012
My PC : HP with processor i5 and RAM 16 GB.
This system is very slow. The first time I use a feature after booting, the feature is very slow. For example when I change the language of a word from French to English, I have to wait one minute: during 20 seconds I have a black screen and the message: "Word not responding". After this first use, this feature runs quite normally. Same long "warm up" for all the other features…
But today, after this black screen, I did not retrieve my document. Every pages, every rows are selected and I cannot remove the selection. I cannot use the keyboard to type anything. I cannot set the document to Edit Mode. I closed and then reopened the document several times…
In the backstage of this document, I can read "Protect Document Certain types of changes are restricted in this document".
How can I retrieve my document?
Thanks for your help!
