Ask a new question

TOC crashes on update unless Word runs in Safe mode

Split from this thread.

Actually I am finding that WORD 2013 cannot do a simple TOC update in normal mode - it crashes on every attempt. I can only manage a TOC, list of figures, or tables if I start WORD in Safe mode.

Answer
Answer
The fact that Safe mode works suggests that some add-in is causing the problem. As Charles wrote, start troubleshooting add-ins. See also http://support.microsoft.com/kb/921541/en-us.
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer
Actually I am finding that WORD 2013 cannot do a simple TOC update in normal mode - it crashes on every attempt. I can only manage a TOC, list of figures, or tables if I start WORD in Safe mode.

Specifically, you cannot do a simple TOC update except in Safe mode on your machine as configured.

Word 2013 in normal mode handles TOC functions well, including updating.

Safe mode is intended as a diagnostic, not as a way to use Word. Check Add-Ins. If that is not the problem, try repairing Word, but first check on Add-Ins.

Add-Ins in Microsoft Word

If a particular Add-In is causing this problem, it would be useful if you could report that here.

Volunteering to "pay forward" the help I've received in the Microsoft user community.


Charles Kenyon
Sun Prairie, Wisconsin
wordfaq[at]addbalance[dot]com

Legal site: https://addbalance.com

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 5, 2021 Views 49 Applies to: