Microsoft 365 and Office

Ask a new question

Filter by type

Threads loading completed successfully

Featured


Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder
Important
211.91K views
4.15K helpful
2.76K replies
Support for Office 2016 and Office 2019 will end on October 14, 2025, and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. To learn more, see End of support for Office 2016 and Office 2019 and How do I upgrade Office?
Important
Locked
159 views
9 helpful
0 replies
Dear OneDrive users, We have been made aware of an issue concerning shared folders on OneDrive, where certain shared folders are displayed as .URL Internet shortcuts rather than actual folders within the "File Explorer". This has resulted in users being unable to browse the contents of these folders and instead are provided with a link to the OneDrive website. Impacted users:Users globally have reported this issue, where shared folders appear as link files (.URL) in File Explorer and not as actual folders, preventing normal browsing of folder contents. Specific Issues:Users can
821 Need answer
Important
Locked
4.04K views
0 helpful
0 replies

All


Je souhaite réinitialiser le mot de passe d'une adresse hotmail que je n'ai pas utilisé depuis plusieurs années. J'ai fais la demande et obtenu un code mais, je ne peux donc fournir suffisamment de réponse pour être autorisé à réinitialiser le mot de passe. Je veux avoir accès parce que mon compte facebook est associé à cette adresse.
1 Need answer
0 views
0 helpful
0 replies
When i add new pictures And add captions to them, the while thing breaks. I Did not find any Burton Called "updating Fields"". The numbers get scrambled, they either switch positions (2, 1 instead of 1, 2) or collide into one page? How can i fixx this?
1 Need answer
6 views
0 helpful
1 replies
Using SharePoint Issue tracker and setup to have alerts sent to selected team members when changes are made immediately. Because of the frequency of the emails being sent, deleted the "alert" and created a new one for email to be sent daily at 6am.However, alert did not take, and notifications are still being sent after every change. I deleted the alert again, rebooted Teams, SharePoint site and rebooted PC. once rebooted and opened SharePoint site, alert was still deleted, but notifications were still being sent.Please advise??ThanksJim
1 Need answer
0 views
0 helpful
0 replies
Please help me log in to my Microsoft account. I continue to receive error messages, and I believe I used an incorrect phone number to log in. How can I correct it and log in? I continue to get blocked and cannot figure out how to unblock my account to get in. Please help!
865 Need answer
23.07K views
97 helpful
84 replies
My Excel doesn't give me an option to customize my keyboard shortcuts. Do you know how I can do this? Were it should say Keyboard Shortcuts under the customize ribbon, mine doesnt give me this option.
1 Need answer
2 views
0 helpful
1 replies
i am the host of Microsoft 365 family plan and have i family memberi shared a folder to member and there is lots of files in folderfolder is able to shared long time agobut when i added new file or updated file, my member not able to see /open in his computer and mobile appsmy member's OneDrive on desktop showing syncing but it stuck and not movingin mobile app most of the files are missing and not up to date
1 Need answer
4 views
0 helpful
2 replies
I would like to use Microsoft Lists to store a list of all meetings associated with a specific project. Some meetings will be stand-alone, but many will be a recurring meeting. I want to view in a calendar format.Recurring Meeting Name: Learn how to cookRecurring day: WednesdaysFrequency: WeeklyBegin time: 10:00 amEnd time: 10:30 am First date: 05/07/2025Last date: 05/28/2025Thanks.
1 Need answer
0 views
0 helpful
0 replies
I can't get it to do the backup. I saw on another thread that I should restore the file locations to their default, but there is no location button on the property section.
1 Need answer
0 views
0 helpful
0 replies
so till this afternoon everything was working fine until all my documents went to a read only or view only mode and I am not able to make any edits to any type of document. I am not sure why this happened. I have checked the my subscription is renewed successfully as well as there is a lot of storage space in the account. This is happening to all documents in the account private and shared. Can someone please help me understand what is happening here are how can I go about fixing this error?
7 Need answer
48 views
0 helpful
4 replies
Using Office applications (Word, Excel, PowerPoint) for Mac on MacOS 14.6.1 with an Office 365 subscription. The applications have all worked well for years. Suddenly this week each time I open one of the applications it requires me to activate my Office subscription and login. It seems that it is unable to remember my credentials. It's now becoming very frustrating. I've searched for solutions and tried a few things (eg deleting entries from Keychain) but it makes no difference. And I can't seem to find how to contact Microsoft to ask them.Can anyone help please?
1 Need answer
1 views
0 helpful
0 replies
We're having trouble creating Microsoft accounts using our business domain: @e-misr.com. Some of our staff get a message saying account creation is blocked due to "unusual activity." We all use the same IP address (62.135.xx.xx) — I can provide the full IP if needed. Can you please help us unblock the domain or guide us on what to do? Thanks,
1 Need answer
5 views
0 helpful
1 replies
In SharePoint Online, we have a Document Library that is grouped by a Managed Metadata field. Prior to the recent update to the SharePoint Document Library experience, we were able to drag and drop files between classifications — including from "Unclassified" to a specific classification — and the metadata would update accordingly.However, after the update, attempting to drag files from "Unclassified" to a classification results in the following error:"1 item wasn't moved. The data returned from the tagging UI was not formatted correctly."Upon investigation, we found that this issue relates to
5 Need answer
71 views
0 helpful
2 replies
We have a 3rd party Addin (OneStream Software) that when enabled, it prevents the use of the Search field when opening excel. It also presents the search field when you select the Open folder icon. Once you open a file and go back to open a new file, search works. just does not work when you initially open Excel. When I disable the addin, search works fine and then it is back to not working when I enable the addin. OneStream Support asked about a Group Policy that might prevent the 'Research Pane' from installing. What is weird is that others in my office (that would be under the same Gr
1 Need answer
2 views
0 helpful
0 replies
Personal Vault is not set into my iPhone anymore, and my iPad also.Onedrive asks me to activate the Vault, as I never used it.It works on my PC.What should I do to solve the problem?
1 Need answer
0 views
0 helpful
0 replies
I have uninstalled, reinstalled and restarted the iPad and Microsoft Word program on several occasions. When I hit the ‘Restore Previous Purchase’ I receive an error message of “Something went wrong. We’re sorry, something went wrong. Please try again later”. Then I go to select the ‘Start 1-Month Free Trial’ only to have it stated that I am set to renew on the 25th of the month. I only have the Microsoft Word app downloaded and using on my iPhone and trying for my iPad. This is beyond frustrating when you state that you can use the subscribed program on up to 5 devices. Please help. Thank you
1 Need answer
5 views
0 helpful
4 replies
I have been using Publisher in Microsoft 365 Office. Will I still be able to use it without support?
1 Need answer
0 views
0 helpful
0 replies
Hello-I have a spreadsheet with about 5,000 rows. A lot of the phone numbers have something random added, and I would like a formula that will remove everything except the phone number. Ex of what cells look like:Mobile 123-456-7899jonMobile 123-456-7899 Mary annMobile 123-456-7899dadmobile123-456-7899Ex of what I want:123-456-7899
1 Need answer
5 views
0 helpful
4 replies
Please, how can I turn off the card 484187******8847 that comes to me from Merchant 36msbill.info? I don't use that service anymore and I would like them to stop taking money from my account. My mail adres is *** Email address is removed for privacy *** Please, I need help as soon as possible, they take money from my account and I don't use the service Kind regards Stanislava Sremcevic
1 Need answer
3 views
0 helpful
1 replies
After checking the account activity for my Microsoft OneDrive, I see there are daily attempts from all over the world to access it. I am getting notifications on my phone from Microsoft authenticator several times a day now which I deny. Is there anyway to prevent these attempts to access my account?
1 Need answer
2 views
0 helpful
1 replies
I am very stumped on this... I am unable to open up Microsoft Access (can't open in safe mode, admin mode, different windows users).I am trying to install 32-bit of Office 365 for enterprise on a WVD. I am currently have installed 16.0.18623.20208 installed on the machine. Funny thing is that the application removal tool is saying that I have 64-bit office installed instead of 32-bit installed. Whenever I open any of the office applications, it does show that it's 32-bit and not 64-bit, quite confusing. (this is from the uninstallation tool)(this is after opening up MS Word)-------------------
1 Need answer
7 views
0 helpful
2 replies

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.