Ask a new question

Office 2013 - Right clicking on Word file to create PDF not saving actual page size from Word...HELP!

We have a process of quickly creating PDFs along with combining several Word files to PDF by utilizing the "right click" on a Word file(s) to save as a PDF.  Many times, our page size in Word is 5.5 X 8.5 and it does not save actual page size once PDF is created by using the "right click" and defaults to 8 1/2 X 11.  Is there a way to fix this or edit a setting?  It works fine from within Word if you "Save as" or "Export" but we need the right click to save as actual page size.  Please help. It worked fine in all previous versions of Word/Office.  Thanks!

Do you have Adobe Acrobat or some other PDF converter installed? In that case, check its settings.

As far as I know, Word itself doesn't support a right-click option to create PDFs. 

Stefan Blom
MS 365 Word MVP since 2005
Volunteer Moderator
MS 365, Win 11 Pro
~~~
Note that I do not work for Microsoft
https://mvp.microsoft.com/
~~~
Please specify Word version & OS in your question

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Yes, Acrobat.  I will look closely at its settings and if something changed. Thanks

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I looked at Acrobat Settings and do not see anything I can change to default to correct page size and not 8 1/2 X 11 every time. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I can't find anything, either, but the fact remains that this seems to be an issue with Acrobat rather than Word, so you're probably better off looking for answers in the Adobe forums (often you can find answers posted in such forums by googling for the problem).
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you.  Yes, I posted something there too with not much help thus far. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 5, 2021 Views 171 Applies to: