Microsoft Word has stopped working

My Word 2013 was working flawlessly, until one time that I tried to open file 'A' and it crashed. Since then it keeps crashing no matter what file I'm trying to

open. If I try to open file 'A'  from Word itself, it tells me that, the last time I tried to open it it caused a serious problem, and that I could recover the file but lose all my formatting.

Now, Word's not even opening a New File.

Here's the Event Log;

Description:
Faulting application name: WINWORD.EXE, version: 15.0.4631.1000, time stamp: 0x5396ace5
Faulting module name: VBE7.DLL, version: 0.0.0.0, time stamp: 0x5339e2e7
Exception code: 0xc0000005
Fault offset: 0x001a917b
Faulting process id: 0x1a88
Faulting application start time: 0x01cfb91c15293aa2
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\VBA\VBA7.1\VBE7.DLL
Report Id: 56ff4e55-250f-11e4-8271-7c7a9128454b

I'd really appreciate help. Thank you.

Answer
Answer

See the Article “Why can’t I start my Office 2013 application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then reinstall Office by logging into
www.office.com/myaccountwith your registered email address and click Install Office.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated February 14, 2022 Views 3,792 Applies to: