how to open docx and pptx files in office 2013

hello, 

I am getting docx and pptx attachments by mail, 

once i click open, the window pops out and keeps displaying "opening in protected view" with no end, 

bottom line: i cannot open my files, 

I have office 2013 and windows 8, 

Note: i can only open them when i click on "Edit" instead of open

please help , thanks !

Answer
Answer

By default, email attachments do open in Protected View. You need only click Allow Editing to make them accessible. Are you saying that you get a message box saying "Opening in Protected View," but the document does not then open at all?

You might try experimenting with the Protected View settings (File | Options | Trust Center | Trust Center Settings | Protected View):

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Last updated July 2, 2024 Views 1,005 Applies to: