New computer, Windows 8.1, Word 2013. I'm trying to work on a customer's document that has some Hebrew in it. I have the font that came with Word (David), and another font I've downloaded and installed. They all show up as squares. Here's what I've done so far:
- Tried more than one font--none work.
- Changed the printer definition I was working with to several others on my computer--none work (my printer always printed just fine in Windows 7/Word 2010.
- Updated the firmware in my printer (the driver was already up-to-date).
- Searched for updates/patches to Word 2013--it said I was up to date.
- Loaded the Hebrew language for Word 2013--keyboard and language/spell-check.
- Rebooted the computer to see if any of the changes would kick in.
- Talked to a support person who let me know that even though I've had this software less than 30 days, I don't qualify for support for this problem.
- Googled for hours and got a "there was trouble signing you in, try again later" error message for Microsoft's support area when using Chrome.
Okay, so those last two points were actually whining--it's been a long day.
Any suggestions? This all worked so beautifully with my old setup.