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Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder
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Support for Office 2016 and Office 2019 will end on October 14, 2025, and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. To learn more, see End of support for Office 2016 and Office 2019 and How do I upgrade Office?
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Dear OneDrive users, We have been made aware of an issue concerning shared folders on OneDrive, where certain shared folders are displayed as .URL Internet shortcuts rather than actual folders within the "File Explorer". This has resulted in users being unable to browse the contents of these folders and instead are provided with a link to the OneDrive website. Impacted users:Users globally have reported this issue, where shared folders appear as link files (.URL) in File Explorer and not as actual folders, preventing normal browsing of folder contents. Specific Issues:Users can
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This has been asked before but I have been unable to find a response that works. I can access the personal vault on my computer but not when using the OneDrive app on my iPhone. Uninstalled and reinstalled, etc. Nothing seems to help. I am REALLY frustrated with OneDrive. Just too many issues.
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I have two separate Microsoft 365 accounts - one with my current email (account A) and one with the old email I used while in school (account B). Account B holds all of my OneNote notes from my postgraduate program that I CANNOT lose. I would like to transfer all of those OneNote notebooks to Account A so that they are all in one place and I can stop paying for two accounts. What is the best way to move files from Account B to Account A so I can delete account B?
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On a Mac and in Word Version 16.96.1, I have followed all the instructions for showing all Reviewing markups, but the document does not show insertions and deletions. It only shows comments. Is there something I am missing, or another fix?I have Tracking set to All MarkupI have Comments, Ink, Insertions and Deletions, and Formatting all checkmarkedThe Track Changes Preferences has Underline and Strikethrough for Insertions and DeletionsI have Balloons: Show All Revisions Inline (and I have tried the other options.
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I opened a business account and changed my domain name. Now I can't log into my admin center. The original email address for my new business account was used for the admin center. The admin page is now telling me the original email address is not valid. The new email address with my domain states it's not an admin account. It is very, very frustrating not to be able to call and ask questions!!!!
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Hi, I have unfortunately been locked out of my business 365 account, due to lost 2FA device. I have control of the domain, so have redirected by business emails and recovered most of the files from the account. But the hardest part now seems to be cancelling the monthly subscription fee and closing the account. Could someone who has gone through this please point me in the right direction. Finding an email address of phone number for someone to talk to seems impossible. I could just cancel the subscription from my bank account but that doesn't seem to be the right thing to do.Any advice welcom
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Hi everyone, I'm currently using Microsoft Planner to manage tasks and assign effort to each assignee. However, I've noticed that Planner calculates effort based on a 7-hour workday. For example, if a task takes 5 man-days, the effort should be 8 x 5 = 40 hours, but Planner shows 7 x 5 = 35 hours. Is there a way to customize the work hours per day in Planner? If not, what are the best workarounds to accurately track effort? Thanks in advance for your help!
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Why is Publisher being phased out, and what is Microsoft replacing it with? Will Microsoft 365 be cheaper since they are phasing out the program?As a senior and a person who has ADHD, I don't like change, I don't like to have to upgrade and purchase programs that were included and continue to pay higher prices for fewer services. I use Publisher a lot. We make camping calendars, calendars for family birthdays, workers' schedules, etc. Soon, there will be nothing in Microsoft to fulfill this. I make camping meal plans, and prep and supplies. and no, word and its things suck. Not even close to
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Why can you never actually speak to an agent? I have tried everything in your little "help" section and nothing works. Then to try to talk with an actual agent just takes me around to the same things I've already tried. Do you have any idea how frustrating that is when you are trying to work within a business and you can't do it because you can't get help!?
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Search bar is not working in apps and website, not results of anything. Even new uploaded files, this is happening after recent design update. Any help?Is a personal onedrive paid account.
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Hi,I bought a laptop which comes with a Home & Student 2021 license. After successfully claiming it, I uninstalled the software from Setting -> App. However when I reinstall with the office downloaded from my Microsoft account, it reverts back to Home & Student 2021 version despite my Microsoft account does not display any Home & Student license. It only contain the Office 365 license.So, how do I completely remove Home & Student 2021 version and replace it with the Microsoft 365 version?
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I am writing a book with 150 pages to publish on Amazon, they specify the margins to be selected for this size book so I set them as custom with usual top and bottom 2.54 each and Left 1.27 / Right 0.64When I get beyond first few pages I find I'm unable to input text into the lower third of the page, it simply hops over to top of next page !Also a little unsure about using the page break tool, would appreciate any assistance. ( I am a Senior Citizen )Have been on hold with Microsoft chat for most of my morning, started with 7 in queue now at 1 for last hour !
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In Microsoft Planner, Plan 1, my only option for Calendar is "Default Work Calendar". This does not allow for tasks on weekends. How do I edit that or add another Calendar Template? This is not about Outlook Calendar, Teams, or Project.
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Hi,I created a form using Microsoft Forms (free/personal account) to collect first name, last name, and email address of individuals who wish to receive communications related to trade union activities.The form also includes a checkbox to collect explicit consent in compliance with the GDPR.While finalizing the form, the following message appeared:"This form can't be distributed as it requests personal or sensitive information."As a trade union representative in Italy, I can confirm the data will be used solely for lawful and transparent purposes. There is no intent to misuse, spam, or phish.I
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Hello I just purchased an increase of storage on my one drive to be able to use it on my laptop , however I still get the error icon and I can not use the extra storage even after paying money . Please help me resolve this issue as I have a lot of work to finish .
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hi,I'm trying to do MFA with just the fido key, without the auth app. But it will always ask to install authenticator app. i do Authentication strengths policy where i only mark fido2 key and then i do conditional access policy to use that but it will still ask me to install authenticator app. is it possible to do without that app? if it is, what i do wrong here?
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Can someone please call me? I’ve been trying for 48 hours to access support and have been unsuccessful. My issues are too convoluted and fo not match any of your automated responses. Feeling frustrated.
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When using the equation editor in Word for Mac, I was previously able to type shortcuts, like x^2, then press space and it would automatically format it properly, in this case as a power. Now, for some reason, it no longer does this. I also use to highlight certain things, like an x, then press the superscript button in the equation pane and it would format it as a power with base x and an empty exponent for me to type in. This also doesn't work any more. It is extremely time consuming having to select and nest everything from the equation menu. My version of Word did just update so I'm not su
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Not receiving any code in Authenticator app. Unable to login account
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In this formula, the <> 3Z998 and <>35012106 are not being processed so the answer contains records with these values. =SUM(SUMIFS('SAI-41036-Q2'!$J:$J,'SAI-41036-Q2'!$D:$D,$D$68,'SAI-41036-Q2'!K:K,"<>35012106 ",'SAI-41036-Q2'!P:P,"<>3Z998 ",'SAI-41036-Q2'!$I:$I,{"55648 ","55644 "},'SAI-41036-Q2'!$F:$F,{"350110 ";"350120 "},'SAI-41036-Q2'!$M:$M,{"*\BLD"}))
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I’m having trouble accessing my work authenticator app. My old phone broke—the screen is completely black and unresponsive—so I can't use it at all.Since getting a new phone, I’ve been unable to log in to the authenticator app because it’s still linked to my old device and asks for a confirmation code I can’t access. I’ve tried removing the old device, but it won’t let me.Is there a way to reset the authenticator or bypass this step so I can get access again?
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