Outlook 2013: Inbox not showing count of unread emails & Send / Receive issues

I am having the same issue and any solution here works for me.

Microsoft has done something to fix it?

Thank you

Hello,

Welcome to Microsoft Community and thank you for posting your query.

Few more details would help us to provide a better response.

1) What do you mean by ‘any solution here works for me’?

2) Mention the type of email account configured in Outlook (POP, IMAP, Exchange Active Sync or Exchange)?

3) What are the troubleshooting steps did you try to resolve this issue?

Reply with necessary information to check and help you better.

Thank you.

Hello,

Welcome to Microsoft Community and thank you for posting your query.

Few more details would help us to provide a better response.

1) What do you mean by ‘any solution here works for me’?

2) Mention the type of email account configured in Outlook (POP, IMAP, Exchange Active Sync or Exchange)?

3) What are the troubleshooting steps did you try to resolve this issue?

Reply with necessary information to check and help you better.

Thank you.

I have been having this problem for months.  Sometimes when I open Outlook 2013 using Windows 8.1, if I have new emails in some of my subfolders there is no # beside the folder name to tell me there is new email.  So I close and open Outlook a few times and then the counts finally show up.  In my Outlook I have an Exchange account configured and a POP3 account configured.  I also have a co-worker as well that has the same version setup, I don't believe he has a POP account setup, but does have an Exchange account configured and has the same issue.

I am going to try a Repair on my Outlook installation and see how long it last for and will post an update in a few days.

Hello Garry,

Welcome to Microsoft Community and thank you for posting your query.

For better suggestions related to Outlook on Exchange environment, you may post your question in Microsoft exchange forum.

http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/threads

Thank you.

Hi there.

I'm not sure if this will hold, but I had the issue with no count of unread emails beside my folders.

I use this heavily - I have a lot of rules that classify my emails, and knowing what's new is important.

So, I tried to do something that I know fixed some issues in IE at some point : disable hardware acceleration.

Since then, my count of unread seems to work.

(Options > Advanced options > Display.  I'm not sure of the exact labels as my Outlook is in French)

Let us know if it fixed your issue as well.

Good luck!

Zolt

Thanks Zolt. Unfortunately, in my Outlook that box is not clickable, it's been grayed out. Perhaps my IT department has disabled it, they keep everything tightly controlled.

Either delete and add the account, or right-click and properties work, temporarily, I think the right-click option is the easiest.

Thanks,