Ask a new question

Office Click-to-Run 2010 doesn't work

I have Office Starter 2010 pre-installed on my computer and some time ago it stopped working. When I try to open either Word or Excel the usual dialog box pops up that says something along the lines of starting Microsoft Office Click-to-Run (it's not in English but that's the general meaning) and it just stays like that forever. That box stays open until I close it manually by terminating cvh.exe on task manager.
I tried uninstalling Office Starter by the instructions given here:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c02981221#N301
but it had no effect, the same problem still remains. It seems to me that the problem is with Microsoft Office Click-to-Run, not the Office Starter. Is there any way to reinstall or fix it?
If you have actually uninstalled Office Starter, then you may be out of luck, but see this post.
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for trying to help, but my problem started some time ago, in June I think and as far as I can tell, doesn't have anything to do with file associations (it won't open the program, when I try to open a file nor when I try to start it directly). Neither am I given any sort of error message, the dialog box just sort of freezes (not completely, the yellow graphics still move, but it just says starting Microsoft Office Click-to-Run without actually doing anything). Like I said, it seems to me, that it's the Microsoft Office Click-to-Run that's damaged somehow.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

There's a KB article about this: http://office.microsoft.com/en-us/excel-help/update-repair-or-uninstall-office-click-to-run-HA010382089.aspx. But I expect you've already tried that.
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Yes, I've tried repairing Office Starter several times but it hasn't led to any results and like I said, uninstalling and reinstalling it didn't have any effect either.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have the same problem. I can´t even uninstall Microsoft office.
could you solve it?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

See “How to Repair, Uninstall and Re-install Microsoft Office Starter 2010” at:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c02981221#N29
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 5, 2021 Views 26 Applies to: