Hi -- I'm having pretty much the exact same problem, only mine's all in English.
For the past several years, I've been having problems with Word crashing. I've gone through many versions of Word and four or five different machines, and I'm still having this problem. I've tried every fix I've ever seen online.
I'm now using Word 2010 in Windows 8.1. All add-ins are disabled. I crash several times a day with maybe 10 different events reported in event viewer. Here are the most recent:
1. Faulting application name: WINWORD.EXE, version: 15.0.4719.1000, time stamp: 0x552cfadd
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000374
Fault offset: 0x00000000000f0f20
Faulting process id: 0x1b3c
Faulting application start time: 0x01d0a3b672258d82
Faulting application path: C:\Program Files\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 593b1cad-0fad-11e5-bec9-8056f2bd32be
Faulting package full name:
Faulting package-relative application ID:
2. Faulting application name: rundll32.exe_winethc.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: USER32.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000142
Fault offset: 0x00000000000ec180
Faulting process id: 0x1d70
Faulting application start time: 0x01d0a251fe0bb7e0
Faulting application path: C:\WINDOWS\System32\rundll32.exe
Faulting module path: USER32.dll
Report Id: 3be6ee2b-0e45-11e5-bec3-8056f2bd32be
Faulting package full name:
Faulting package-relative application ID:
3. Faulting application name: WINWORD.EXE, version: 15.0.4719.1000, time stamp: 0x552cfadd
Faulting module name: AcLayers.DLL, version: 6.3.9600.17415, time stamp: 0x54504950
Exception code: 0xc0000374
Fault offset: 0x000000000000a8a1
Faulting process id: 0x1ff4
Faulting application start time: 0x01d0a23f779889dd
Faulting application path: C:\Program Files\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: C:\WINDOWS\AppPatch\AppPatch64\AcLayers.DLL
Report Id: c26abb63-0e5b-11e5-bec3-8056f2bd32be
Faulting package full name:
Faulting package-relative application ID:
4. Faulting application name: WINWORD.EXE, version: 15.0.4719.1000, time stamp: 0x552cfadd
Faulting module name: mso.dll, version: 15.0.4719.1000, time stamp: 0x552d0417
Exception code: 0xc0000005
Fault offset: 0x00000000001ae6b9
Faulting process id: 0x1c14
Faulting application start time: 0x01d0a2dcc646661e
Faulting application path: C:\Program Files\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: a422d432-0ed4-11e5-bec3-8056f2bd32be
Faulting package full name:
Faulting package-relative application ID:
5. Faulting application name: rundll32.exe_winethc.dll, version: 6.3.9600.17415, time stamp: 0x54504eb8
Faulting module name: USER32.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000142
Fault offset: 0x00000000000ec180
Faulting process id: 0x20b0
Faulting application start time: 0x01d09fe75fea9e7b
Faulting application path: C:\WINDOWS\System32\rundll32.exe
Faulting module path: USER32.dll
Report Id: 9dd0548c-0bda-11e5-bec3-8056f2bd32be
Faulting package full name:
Faulting package-relative application ID:
These are all from the past week or so. Faulting modules mso.dll and ntdll.dll are the most frequent offenders. There doesn't seem to be any rhyme or reason to the crashes, but they are often severe. I work in Word 8-10 hours a day and have thousands of
auto-correct entries, scores of macros, and a huge custom dic. About once a month I lose not just the document I'm working on, but my keyboard shortcuts, too, and sometimes ALL of my macros. I've tried deleting Normal and starting fresh (I've done this maybe
50 times in the past 10 years). I've used every repair tool that exists. I've nuked my custom.dic file and made a new one. (I can't do this with my a/c entries but I've run them through repairs, too, in case they're corrupt.) I've reinstalled Word I don't
know how many times.
I'm freelance and on my own as far as software is concerned -- I'm my own IT department. I'm losing time and, more importantly, money, the longer this goes on. I need some help, please.
