I have posted this question about Outline formatting in Word and gotten links that pretend to address the issue; but don't. Oh, they provide lots of complicated workarounds but they don't address the issue: why, when you click the Outline icon in Word you enter a world of chaos, where nothing works as it should.
I know how Outline should work because when I am in Outlook, and click the same Outline Icon, I experience exactly what is expected. The tab key indents; in as well as out, just as expected, the numbering system works just as expected and everything moves smoothly and without a hitch.
But when I try to do the same thing in Word I end up with a mess of confusing issues; and nothing seems to work as expected!
So why does Outline in MS Outlook work perfectly while Outline in MS Word not work at all; unless you jump through a whole lot of hoops that you learn about from a long article; with an interesting horn players vs director analogy?