Hello everyone!
I am using Word for a number of years for scientific writing and would like to use it further, but recently I started to have multiple problems, which I can’t handle yet (see pictures below).
After making some preliminary investigation my guess is that the MathType function “Format Equations” might be the cause. However one can’t eliminate other causative factors, so please read the details before sending me to MathType support.
I am using Word 2010 32bit and MathType 6.9a. All starts after having done these actions:
1. Create a new DOCX file (or open an existing one) with various elements such as plain text, MathType elements, tables, pictures, footnotes, cross-references, comments, bookmarks, etc.
2. Do some formatting, insert and/or edit some objects, ..., do “Format Equations”.
3. Do | Home | Save as | PDF | . This action results into “Word has encountered a problem” error.
“Open in Help Window” returns that there is not enough RAM or disk space, both of which is not the case. Changing PDF options does not make any effect. However what seems to play a role is the amount of MathType objects inserted in Word-file: the more of
them, the more likely the error to occur. This error is reproducible on other machines too.
Splitting the document edited with “Format Equations” into subdocuments and making a new master document or using Word function “Insert text from File” results into the error “The file part_xx.docx cannot be opened because there are problems with the contents.”
When trying to merge information from subdocuments into one document using copy+paste, the error "To many documents are open" appears not allowing to open more than one file.
Applying the “Format Equations” function to some subdocuments after the master document has been made allows the latter to be opened, but results in the same “Word has accoutered a problem” error when trying to save as PDF. It is also worth here
to mention, that the “Save as” window is displayed corrupted: some menu elements are missing, drop-down menu freeze when clicking on them, etc.
Converting edited DOCX files into DOC or RTF and going through the same steps as above results in the same error messages.
I would also like to include here some errors which I came across while playing around my problem (all errors start coming just recently and were never seen before)
http://answers.microsoft.com/en-us/office/forum/office_2010-word/unspecified-error-worddocumentxml-line2-column-0/21971fa0-df44-4ba6-ac42-7d4b5cd4174f
did not help me.
Following actions did not help too:
* using Office Repair tool
* using "Open&Repair" in Word
* reinstalling MathType
* deleting literally everything (plain text, footnotes, comments, tables, pictures, cross-references) but MathType equations
It is hard to overestimate the massiveness of this problem for me, therefore I would be greatly thankful for any help on solving it. I already started to compare document.xml of the same Word-documents "before" and "after" corruption. I do see some changes
in xml structure which look like to be done besides those made by myself, but I can't assess whether they can cause any problems or not. Before I go wrong way (i.e. start to learn open xml format), I've come here to ask for help and will gladly provide any
further information required.
Thank everyone in advance for your help.
Sincerely,
Herman