DOWNLOAD MANAGER WONT WORK OR REINSTALL

Is this only method to get help from Microsoft nowadays?

I cannot download certain docments and have to send them to a different computer to download ( to open)  or to print. says download manager is not loaded proper ly, so I delted it and downloaded a download manager from Microsoft...still DOES NOT WORK. (ENCODING message)

From where are you downloading the documents?  What Web Browser are you using?  What anti-virus software do you have installed?
Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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firefox and I'm not sure what anti-virus I have

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This does not appear to be a Word-related issue, and Firefox is not a Microsoft product. You can try downloading using Internet Explorer, and, if problems persist, post a question in the forum for the appropriate version of Internet Explorer.
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
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http://wordfaqs.ssbarnhill.com
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Last updated October 5, 2021 Views 74 Applies to: