I often get a problem when printing a long document double sided from MS Word 2010 professional. OS is Windows 7 professional 64 bit. My printer is now an HP Officejet Pro 8600 but I had the same problem with my previous HP Officejet Pro 8500. It prints page 1 on the first side of sheet 1, but prints page 2 on the first side of sheet 2, page 3 on the second side of sheet 2. The printer is fully duplex printing printer, has all the hardware to print both sides. I am pretty sure I have the latest driver for the HP 8600. Also I am sure I have all the latest patches for the HP8600. I seem to remember if I print a long document from Word and have this problem and then print it from Adobe Reader using the exported PDF file (from Word) I don't have the problem. It appears to me that it is a Word problem but doesn't always occur. Seem to crop up when I have a long many page document! Not when I am printing 4 or so sheets. Under Word Options advanced there are some settings such as 'Print on the front of the sheet for duplex printing' [Tick Box] and also 'Print on the rear of the sheet for duplex printing [Tick Box]. But I don't see why I should have to play with these when the printer is professional duplex printer and Word when printing has an option to select printing on both sides with Flip on short or long edge etc... This really frustrates me and I had it on the 8500 and now on my new 8600. And I notice that others have had this problem. Looked at the replies but can't see anything that solves this for me with an HP 8600 etc... Any ideas?
April 9, 2024
Contribute to the Microsoft 365 and Office forum!
Click here to learn more 💡
May 10, 2024
Word Forum Top Contributors:
Double sided printing from Word
Report abuse
Thank you.
Reported content has been submitted
* Please try a lower page number.
* Please enter only numbers.
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I think Stefan misunderstood your question. My instinct when reading your question was to ask whether you were printing in reverse order because I would expect that result if the document had an odd number of pages. If your printer is one that outputs face up, then printing in reverse order results in the output being in the right order without shuffling, but you would have to add a blank page at the end to make an even number of pages, forcing the printer to start with the blank even page.
My duplex printer outputs face down, and I have noticed that it prints the back (verso, even) side first in order to output the finished page with the front (recto, odd) side down so that multiple pages will be in the right order. I had never understood the meaning of the check boxes you cite, but now I guess they make sense: if my pages were coming out in the wrong order, I could change that setting to try to change the output order. Fortunately, my printer gets it right the first time!
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
~~~~
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I am also experiencing the exact same problem and I'm using a Canon MX922. I changed my printer recently from a different Canon model, which never had this issue. As to respond to some of the comments above, in one of my files I am using section breaks, however I don't believe this to be an issue, because I've tested it. In a blank word file, I just entered "test page 1", "test page 2", and "test page 3" for testing with manual page breaks but not section breaks and was able to repeat the same thing. However, when I tested this in ACD Canvas, a graphics app, it worked fine.
As mentioned by m0riart7 above, I was also looking "Under Word Options advanced there are some settings such as 'Print on the front of the sheet for duplex printing' [Tick Box] and also 'Print on the rear of the sheet for duplex printing [Tick Box]." However, I don't fully understand what those check-boxes mean.
The only thing that I can think of as a temporary workaround is to print page 1 first by itself. Then flip that page and start printing the rest from page 2 on. However, it is inconvenient and I'm looking forward to a fix.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hello Katherine,
Thank you for contacting Microsoft Community.
As you have mentioned that you did not have the issue with your previous Canon printer, I suggest you to check if the printer driver for your new Canon Printer is up-to-date. You can check this on the Canon website and download the latest printer driver if not updated.
If the printer driver for your Canon printer is updated or if the above step does not resolve the issue, then try checking (ticking) the 2 options in Printer (File > Options > Advanced > Printer) ‘Print on front of the sheet for duplex printing’ and ‘Print on back of the sheet for duplex printing’. Check with a test document if you are able to achieve double-sided printing.
Check the above and let us know the result.
Thank you.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated November 2, 2022 Views 7,492 Applies to: