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ctrl + key not working

hello,
i have office 2010 and the problem occur only on OFFICE... it doesn't occur on notepad or any other software.
none of the ctrl + key shortcut works.. not ctrl +c, not ctrl +a, nothing...

I've read that there could be a bug related to SkypeClicktoCall service?

please advise what shall i do... i can't work like this.

I use win 8.
Other add-ins have been identified as causing problems in Word. The Bluetooth add-in is a common offender. I believe that MS has corrected the problem with Skype Click to Call.
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

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OKi, yet the problem still appears..
what shall i do?

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You will have to troubleshoot startup and COM add-ins as discussed in the Knowledge Base article at http://support.microsoft.com/kb/921541/en-us/.
Stefan Blom
Microsoft 365 Word MVP since 2005
Volunteer Moderator (Office)
MS 365, Win 11 Pro
~~~~
Please note that I do not work for Microsoft
MVP program info: https://mvp.microsoft.com/
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Another user reported a similar problem that was solved by reassigning the shortcuts, which had somehow mysteriously been changed. Have you checked to make sure that your shortcuts are still assigned to the correct commands (Customize Keyboard dialog)?
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

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Last updated May 16, 2022 Views 2,101 Applies to: