Can't Use Alt Codes in Word 2010 on Surface Pro 2?

On my Surface Pro 2, hitting the alt key (while in Word) brings up what I believe are called "accelerator" keys on the ribbon up top. Hitting the alt key brings up these overlay functions on the bar, where I could hit "1" to save, "F" to open up the File ribbon, etc.


Problem? I can't use alt codes to key in special characters in my font. Obviously I could use character map, but that is not a solution for my needs.


I don't know if this is an Office 2010 issue, a Windows 8.1 issue, or something special with the Surface Pro 2 settings. Regardless, I cannot find anything that disables this horrible "assist" that my alt key is trying to do, and instead gives me back a good old alt key that's good for entering in alt codes.


Any suggestions at all will be greatly appreciated!

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Alt alone has this function in all versions of Microsoft Word (and other Office applications) on all platforms. In Word 2003 and earlier, Alt selects the menu and waits for further input. In Word 2007 and above, it selects the Ribbon. But this should not prevent you from continuing to type your 0xxx character numbers on the numeric keypad. You do need to have NumLock enabled.
Microsoft MVP (Word) since 1999
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http://wordfaqs.ssbarnhill.com
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I am having the same problem on my Surface Pro running Windows 8.1 Pro. I use alt codes often in typing in Excel. However, my new computer will not allow it. I don't know if it is the newer version of Excel (2013), the Surface Pro, or the operating system. There is no number pad on my computer, so I can't try this. This is highly problematic for me. Do I need to buy a number pad to attach to my Surface to re-enable this feature?

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I have no experience with the Surface Pro, but I would guess that (like most laptop keyboards that don't have a separate numeric keypad), it has a function key that allows you to use other keyboard keys to emulate numeric keypad input. Are you using the onscreen keyboard, the type cover, or some other external keyboard?
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

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Thank you for your reply. I am using the type cover, and it does not have numeric emulation on the keyboard. I appreciate your advice.

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Type cover won't work.

The on-screen keyboard will give you an option to show a 10-key on the far right, but from my experience, this did not work either.

The alt-codes are mapped to the 10-key series of number buttons (the right block of numbers on a big keyboard, not the top numbers above the letters).

Essentially there are two solutions:

  1. When you need to enter in special chars with alt codes, you can use a full size keyboard, just plug it into your USB port, and the alt codes will work.
  2. Find a Windows key-mapper. A key mapper program (there are many), will allow you to change, or remap what your keys are. So, you can go into the mapper program, and change your numbers above your letters (the only number series on the Type keyboard), to the 10-key numbers on the right. The key mapper should show you a picture layout of a fullsize keyboard. You simply click it and tell it to assign the 10-key #1 to the #1 above the letter Q... and so on, for all numbers 0-9. Then, the alt should work, because when you hit the top numbers, you're actually hitting the 10 key numbers on the right (that technically don't exist on the Type cover).

Personally, I worked around the alt codes, I don't use them anymore. But if I did, I found it a lot easier to just have a full size keyboard to plug in when I needed it. It's cumbersome, and obviously not very mobile... but it works.

Good luck to you!

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I am also having this problem. I am writing an on-line French course, but of course the Surface Pro 2, and my husband has the 3, external keyboard does not have neither Num Lock keypad nor a function keypad built into the keyboard. So I thought my USB keypad that I use for entering grades on a laptop would be the answer, but alas, no. It does not work either.

So beside creating some kind of keystroke combo to insert French accents into my text, does anyone know a way to make my external Num Lock keypad work with my computer like an internal keypad?

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Word has built-in keyboard shortcuts for the letters you need in French. See the "International characters" section of http://wordfaqs.mvps.org/InsertSpecChars.htm#ShortcutKeys for a list. And of course you can also insert any symbol from the Symbol dialog.
Microsoft MVP (Word) since 1999
Fairhope, Alabama USA
http://ssbarnhill.com
http://wordfaqs.ssbarnhill.com
Screen shots captured with TechSmith's Snagit

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I just got around to looking back at this post, these codes do not work on the Surface Pro 2.

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The combinations in the International Characters section of the article at:

http://wordfaqs.mvps.org/InsertSpecChars.htm#ShortcutKeys

work with the Type Cover on a Surface and also the on-screen keyboard.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

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I realize this is an old question, but here's a full answer, not just a workaround: Hold down Alt on your Type Cover while using the number pad of the On-Screen Keyboard (not the Touch Keyboard).

If you'd like the step-by-step,

  1. Press Start and type Keyboard. Then click "On-Screen Keyboard" in the search results. (This brings up the Accessibility keyboard, NOT the Touch Keyboard that there may be a button for on your taskbar.)
  2. Press the "Options" button along the bottom of your On-Screen Keyboard. Ensure the checkbox for "Turn on numeric keypad" is checked, and press OK.
  3. On your On-Screen Keyboard, make sure NumLock (bottom-right) is on. When it is, you'll see a grid of number keys instead of arrow keys above it.
  4. To enter an Alt+Numpad code, hold down Alt on your Type Cover (your physical keyboard) while entering numbers on the keypad of the On-Screen Keyboard. It won't work to use the Alt key of the On-Screen Keyboard, as Alt holds itself down only long enough to

Workarounds didn't work for me, as I was looking to enter a "Carriage Return" character (Alt+010) in Excel's Find & Replace dialog, while using the Type Cover of a Surface Pro 3. Carriage Return isn't an option in Character Map or Symbols, and can't be copied-and-pasted in.

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Last updated February 2, 2025 Views 11,792 Applies to: