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Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder
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Support for Office 2016 and Office 2019 will end on October 14, 2025, and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. To learn more, see End of support for Office 2016 and Office 2019 and How do I upgrade Office?
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Dear OneDrive users, We have been made aware of an issue concerning shared folders on OneDrive, where certain shared folders are displayed as .URL Internet shortcuts rather than actual folders within the "File Explorer". This has resulted in users being unable to browse the contents of these folders and instead are provided with a link to the OneDrive website. Impacted users:Users globally have reported this issue, where shared folders appear as link files (.URL) in File Explorer and not as actual folders, preventing normal browsing of folder contents. Specific Issues:Users can
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I've purchase a new laptop with "Office home and student 2019", but I have install in new laptop, can login with another email and then only installed? Does the "Office home and student 2019," still can work ?
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So my email was compromised and I have 3 emails in my inbox:1. Security info added - account from the one that hacked into my email2. Security info deleted - my email account (compromised one)3. Security info deleted - my phone numberI've tried to recover the account and the only option is to send to that new email address from the hacker. If I opt to not do that, I can do the recovery form. I filled out the form and the information that I provided there is not enough to recover the microsoft account.Is there no other way to reach Microsoft and recover the account? No way to reach something
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My one drive is not syncing correctly. I have uninstalled, rebooted, unlinked and still not successful. This is urgent.
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Hello! I have yearly subscription Microsoft 365 on my MacBook, purchased through the Apple App Store. I am logged in to my iPad with the same Apple account, but I can't use the subscription. It keeps offering me to pay again. Why?t
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margin page setup option and size option doesn't appear Hi! I want to change my doc margin but the page setup option doesn't appear after i click "custom margin", i also can't change my doc size because the option doesn't appear. Help me please, thank you!
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I'm trying to use Microsoft Copilot to generate a PowerPoint presentation from a Word or PDF document, using my company branding. I currently have a blank PowerPoint template open that’s formatted according to our brand guidelines. All necessary source documents are stored on OneDrive and SharePoint.However, when Copilot generates the slide deck, the formatting doesn’t match our template, and the slide layouts are misaligned.Has anyone experienced this or found a workaround to ensure Copilot applies the correct formatting and layouts? Any help would be appreciated!
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I have a SharePoint list, where the records are missing in the list from last march. Tried checking the recycle bin, it doesn't exist there. verified site settings as well. If anyone can help on this please
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A couple weeks ago my Microsoft 365 account ran out, and then got renewed. When it ran out, OneDrive dropped down to 5GB of space, and was correctly telling me that I was about 90GB over. Once the subscription was renewed (about 1-2 weeks ago now), the PC version still said I only had 5GB of total space. Presently, the PC app is still telling me that, but when I view OneDrive on the web it says the correct 1TB of total space. I've already tried unlinking and relinking my computer, and it hasn't helped in the slightest. Nothing I've seen online has helped thus far so I don't know what do to.
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Dear community,(info beforehand: Screenshot upload failed :( I try to exactly explain what I see)(I hope this is no double post, since submitting didn't work the first time)I'm working in RPA and we use different Virtual Machines (Windows server installations) to run our (unattended) robots. Each robot machine has its own Office account, currently we have 6 in total: 3 for development, 3 for prod.Around the beginning of March, we suddenly had issues when the robots operated on SharePoint. We noticed that the display view was different compared to before (description at the end). It's not only
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I have bought MS Office for my mac 4 years ago as a one time fee and now it ask me to activate and when I do then MS tell me that they can't see that I have bought Office: I live in the EU and I have asked MS to register anything because it is NOT of your concern what i buy and dont buy but I want what I have paid for to work, so how do I get my office to as it did before MS made a crazy update?
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Good afternoon!Kindly help, I'm having problems with Excel documents, they are not opening.Your assistance is highly appreciated
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Hello,I’m writing because I really, really need help urgently. My Microsoft account has been hacked — someone managed to gain access and changed the main email address associated with the account.Since then, I’ve been completely locked out, and when I try to recover the account through https://account.live.com/acsr, I get a message saying that the "Microsoft account doesn’t exist." I’ve tried all recovery options, but nothing is working.I’m sure the account is still active, but the hacker likely removed or replaced all recovery information, including the original email address, which is why I
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Hi, I have a spreadsheet which is populated by Microsoft forms. when someone submits a form it populates this sheet along with their email address and other details. other people then review their submission and either approve or reject it by selecting a status in the "panel status column" when the status "-6 inadequate submission to be sent back to referee to action" is selected i want the sheet to send an automated email to the email address in the "email" column (which i have partially redacted for data protection) therefore prompting that person to re-submit their referral with the require
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The "Repeat as header row at the top of each page" button within the "Table Properties" popup box no longer adds the header and puts the table on the next pageI have tried this with an old document where the function was working correctly and stopped working when the option was cycled.I have tried this on a fresh document.I have tried all of the suggestions I found on line and though a couple of them did the moving pages thing independently none of them were the cause of the issue."Repeat as header row at the top of each page" seems to no longer function as intended and may be because of a cha
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I have created a highlighted content webpart to dynamically show a list of the libraries on my SharePoint online site. There was no specified option for listing document libraries, so I did it with a filter (see image below). This works, but I cannot get the list to sort alphabetically. Any ideas?
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To my team's great chagrin and frustration, Microsoft has reassigned the format copying and pasting shortcuts we used very regularly. This happened a month ago, but we all recently discussed how angry we were about losing this feature so I wanted to make sure this was raised as an issue somewhere.We work in MS Office across the typical suite: Outlook, Word, PPT, and Excel. While Excel seems unaffected, Outlook, Word, and PowerPoint have lost this feature, which we used prolifically. We do an awful lot of hyper-time-sensitive document creation and editing, and it was a major time saver for us p
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I have users with the ability to create personal views but not public views. If a user creates a view and uses the "set current view as default", what is the expected behaviour? I would expect that view to be the default view for that library for that user. However, once the user clicks away from that particular library and the back in, it reverts to the public default "All Documents" view instead of their personal default.
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Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help. I can't seem to open it anymore.It was my very effective tool to troubleshoot Office application problems. Can you help provide alternatives? and must be a Microsoft product like SaRa.
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Hello,I have a List of 300 training topics we deliver in our organisation. We have a column for the Day that the topic is delivered in, from 1 to 20. Each item in the List has a number, we have around 10 topics per day so we have many items with the same number.Within those days, we dragged and dropped the topics in the order that we want the trainer to deliver to follow so they know which topic to deliver first.When I save the view and export it to Excel, the items are not in the order that we put them in. I can order them in Excel from Day 1 to 20, that's not an issue, but within the days th
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Hi,Within the organization I work for, I have two different email addresses. Each is associated with its own Microsoft Account. Lets say one email is *** Email address is removed for privacy *** and the other is *** Email address is removed for privacy ***. I have used these accounts for different purposes for about two years. Unfortunately, the name associated with these two accounts is exactly the same - Paul Kraemer.When I go to office.com and log in to either of these Microsoft Accounts and then open SharePoint, I see a few different sites that I created, as shown below. For the two sites that are shown as a "Group", I'd like to k
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