2010 Word Document text and footer corruption

The document is a book I am writing so I hope you can understand why I am hesitant to upload the entire document. I've copied out a portion showing the badly corrupted text. I hope it's enough to demonstrate the issue.

Here is the Skydrive link: https://skydrive.live.com/?lc=1033&mkt=en-US#cid=B1409D82ABA6B571&id=B1409D82ABA6B571%21105

Also, I've asked a lot of questions to many people. My computer shop suggested I may have some bad RAM that is corrupting the document. I moved a copy of the document back to my laptop that predated the corruption issues. I have not had any problems with the document on the laptop to this point. I spent about 10 hours yesterday writing and editing. My fingers are crossed but it appears like the issue could be hardware.

Thanks for your response.

Lee

I pressed Alt+F9 as you suggested. It removed all the characters that were in the footer area and the page numbers too. It did not affect the text corruption.

Also, I've asked a lot of questions to many people. My computer shop suggested I may have some bad RAM that is corrupting the document. I moved a copy of the document back to my laptop that predated the corruption issues. I have not had any problems with the document on the laptop to this point. I spent about 10 hours yesterday writing and editing. My fingers are crossed but it appears like the issue could be hardware.

Per another MSS suggestion, I posted a portion of the document to Skydrive. It is a book I am writing so I'd rather not publicly display the contents. Here is the link: https://skydrive.live.com/?lc=1033&mkt=en-US#!/view.aspx?cid=B1409D82ABA6B571&resid=B1409D82ABA6B571%21108&app=Word

Thanks for your response.

Lee

Hi,

I'm having exactly the same problem with almost any word document I work on. It seems that adding page numbers is what causes the corruption, but sometimes the document will corrupt simply by keeping it open for a while. I back it up regularly, so to me it's not a matter of how to fix the document, but understand why this happens and how to prevent it. I work with documents with several editors and it's difficult to keep up version control. Thanks

Hi,

 

I'm having exactly the same problem with almost any word document I work on. It seems that adding page numbers is what causes the corruption, but sometimes the document will corrupt simply by keeping it open for a while. I back it up regularly, so to me it's not a matter of how to fix the document, but understand why this happens and how to prevent it. I work with documents with several editors and it's difficult to keep up version control. Thanks

 

Here is what I've learned. I was using both my laptop and my desktop, interchangeably, to write a manuscript. The manuscript is 290 pages. The desktop is loaded with Office 2010. The Laptop has Office 2007. Both are running Windows 7.

The corruption problem started on my desktop after moving a working copy from the laptop to the desktop. I thought the movement and different forms of Office might have been the problem. Gratefully I was able to rescue a copy that was on my laptop. Since then, I've been using the laptop exclusively. I recently loaded a copy of the document to my desktop. The Header/Footer/Page Number became almost immediately corrupted.

I talked with my computer vendor. They believe some of my memory hardware has gone bad. They told me bad memory can corrupt complex documents or applications. There are a few other issues that also suggest an issue with my memory. I haven't taken my desktop in for repair but will do soon. In the meantime, I am editing this document on my laptop only. I am anxious to see if this resolves the problem on my desktop.

Thanks Lee.r.50. There's also a few of us accessing the documents so it could be that one of us has is causing the corruption. For now what we're doing is we're not adding headers/footers until the very last minute, which is far from ideal.